Social Services Director - LSW

Complete Care at Sheridan Commons; Chicago (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Career Growth

Supportive Environment

Meaningful Impact

Job summary

Complete Care seeks a Social Services Director in Chicago, IL to oversee psychosocial care, advocacy, and resident rights. You will lead assessments, care planning, and discharge coordination while partnering with an interdisciplinary team to ensure high-quality, person-centered care.

Qualifications include a BSW and an active IL social work license (LSW/LCSW); SNF/LTC experience is highly preferred. Join a supportive, growth-minded environment committed to resident well-being.

Qualifications

• Bachelor’s degree in Social Work (BSW) is required.
• Strong ability to work independently while collaborating with an interdisciplinary team.
• Proficiency in Electronic Health Record (EHR) systems and MDS documentation.
• Excellent interpersonal skills to build trust with residents, families, and staff.

Responsibilities

• Serve as the primary resident advocate and emotional support liaison.
• Conduct initial Social History and Psychosocial assessments on admission and at routine intervals.
• Integrate clinical findings into the Minimum Data Set (MDS) and care planning.
• Manage comprehensive discharge plans, coordinating community resources.
• Monitor for resident abuse, neglect, or exploitation per laws and licensing standards.
• Provide counseling and family support during long-term care transitions.
• Fulfill operational and clinical duties as assigned by the Facility Administrator.

Skills

Independent work

EHR / MDS documentation

Interpersonal skills

Education

Bachelor’s Degree in Social Work (BSW)

Job description

Social Services Director

Location: Complete Care – Chicago, IL

Shift: Full-Time (Monday – Friday)

SUMMARY

Complete Care approaches every day with one vital goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. We are seeking a dedicated Social Services Director to identify, assess, and address the psychosocial, mental, and emotional needs of our residents while serving as their chief advocate and ensuring their rights are upheld.

Why Join Our Team?

• Career Growth: Build a lasting career with an established, highly successful organization that actively invests in your professional development.

• Supportive Environment: Work alongside a compassionate interdisciplinary team where colleagues feel like family.

• Meaningful Impact: Make a tangible, positive difference in the daily lives and long-term care outcomes of our residents.

Key Responsibilities

• Psychosocial Care & Advocacy: Serve as the primary resident advocate and emotional support liaison, upholding resident dignity, self-determination, and rights across all aspects of care.

• Assessment & Documentation: Conduct initial Social History and Psychosocial assessments upon admission and at required routine intervals, maintaining strict compliance with state and federal standards.

• Interdisciplinary Care Planning: Integrate clinical findings into the Minimum Data Set (MDS) and interdisciplinary care planning processes to deliver holistic, person-centered care.

• Discharge Planning: Manage comprehensive discharge plans, organizing community resources, home care, and support services to ensure smooth transitions.

• Resident Protection: Proactively monitor for and prevent resident abuse, neglect, or exploitation in strict accordance with mandatory reporting laws and professional licensing standards.

• Counseling & Family Support: Provide emotional support, crisis intervention, and adjustment counseling to residents and family members navigating long-term care transitions.

• Administrative Collaboration: Fulfill operational and clinical duties as assigned by the Facility Administrator.

Qualifications

• Education: Bachelor’s Degree in Social Work (BSW) required.

• Licensure: Active, unencumbered Social Work license in good standing in the state of Illinois (LSW/LCSW).

• Experience: Prior experience in a Skilled Nursing Facility (SNF) or Long-Term Care (LTC) setting highly preferred.

• Skills:

  • Strong ability to work independently while collaborating seamlessly with an interdisciplinary team.

  • Proficiency in Electronic Health Record (EHR) systems and MDS documentation.

  • Exceptional interpersonal skills to build trust and rapport with residents, families, and staff.

Complete Care is an equal opportunity employer deeply committed to diversity, equity, and inclusion. We are excited to welcome a dedicated, skilled, and compassionate leader to our thriving team!

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