Social Services Director

Complete Care at Sheridan Commons; Chicago (IL); On-site; USD 85,000 - 110,000; Full time

Job summary

Complete Care at Sheridan Commons in Chicago, IL seeks a Social Services Director to identify, assess and address residents’ psychosocial needs and advocate for their rights. This role requires leadership in interdisciplinary care and adherence to regulatory standards.

The position emphasizes discharge planning, counseling, and collaboration with the Facility Administrator to ensure resident well-being and dignified care within a high-quality long-term care environment.

Qualifications

• Bachelor’s degree in Social Work (BSW) required.
• Active IL Social Work license (LSW/LCSW) required.
• Experience in SNF or LTC setting preferred.
• Proficient in EHR systems and MDS documentation.

Responsibilities

• Provide psychosocial care and advocate for resident rights.
• Conduct social history and psychosocial assessments on admission and during care.
• Integrate findings into the MDS and interdisciplinary care planning process.
• Manage discharge planning with community resources and home care.
• Monitor for resident abuse and ensure proper reporting.
• Provide counseling and family support during long-term care transitions.
• Collaborate with Facility Administrator on duties.

Skills

Independent work

Interdisciplinary teamwork

Interpersonal skills

Education

Bachelor's Degree in Social Work

Tools

EHR systems

MDS documentation

Job description

Social Services Director

Location: Complete Care at Sheridan Commons – Chicago, IL

Shift: Full-Time (Monday – Friday)

SUMMARY

Complete Care at Sheridan Commons approaches every day with one vital goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. We are seeking a dedicated Social Services Director to identify, assess, and address the psychosocial, mental, and emotional needs of our residents while serving as their chief advocate and ensuring their rights are upheld.

Why Join Our Team?

• Career Growth: Build a lasting career with an established, highly successful organization that actively invests in your professional development.

• Supportive Environment: Work alongside a compassionate interdisciplinary team where colleagues feel like family.

• Meaningful Impact: Make a tangible, positive difference in the daily lives and long-term care outcomes of our residents.

Key Responsibilities

• Psychosocial Care & Advocacy: Serve as the primary resident advocate and emotional support liaison, upholding resident dignity, self-determination, and rights across all aspects of care.

• Assessment & Documentation: Conduct initial Social History and Psychosocial assessments upon admission and at required routine intervals, maintaining strict compliance with state and federal standards.

• Interdisciplinary Care Planning: Integrate clinical findings into the Minimum Data Set (MDS) and interdisciplinary care planning processes to deliver holistic, person-centered care.

• Discharge Planning: Manage comprehensive discharge plans, organizing community resources, home care, and support services to ensure smooth transitions.

• Resident Protection: Proactively monitor for and prevent resident abuse, neglect, or exploitation in strict accordance with mandatory reporting laws and professional licensing standards.

• Counseling & Family Support: Provide emotional support, crisis intervention, and adjustment counseling to residents and family members navigating long-term care transitions.

• Administrative Collaboration: Fulfill operational and clinical duties as assigned by the Facility Administrator.

Qualifications

• Education: Bachelor’s Degree in Social Work (BSW) required.

• Licensure: Active, unencumbered Social Work license in good standing in the state of Illinois (LSW/LCSW).

• Experience: Prior experience in a Skilled Nursing Facility (SNF) or Long-Term Care (LTC) setting highly preferred.

• Skills:

  • Strong ability to work independently while collaborating seamlessly with an interdisciplinary team.

  • Proficiency in Electronic Health Record (EHR) systems and MDS documentation.

  • Exceptional interpersonal skills to build trust and rapport with residents, families, and staff.

Complete Care at Sheridan Commons is an equal opportunity employer deeply committed to diversity, equity, and inclusion. We are excited to welcome a dedicated, skilled, and compassionate leader to our thriving team!