Social Services Director

Complete Care, Inc.; Chicago, Northern (IL, KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

Complete Care, Inc. in Chicago, IL is seeking a Social Services Director to advocate for residents' psychosocial and emotional needs while guiding the interdisciplinary care team.

The role emphasizes assessment, documentation, care planning, advocacy, protection, discharge planning, and family support, with a focus on upholding residents' rights and dignity in a long-term care setting.

Qualifications

• Bachelor's Degree in Human Science required.
• Experience in LTC or SNF strongly preferred.
• Ability to work independently and as part of an interdisciplinary team.
• Proficient in EHR/MDS documentation.
• Excellent rapport-building with residents, families, and peers.

Responsibilities

• Assess residents' psychosocial, mental, and emotional needs through regular visitation and observation.
• Complete Social History and Psychosocial assessments promptly upon admission and ongoing, ensuring compliance with regulations.
• Integrate assessment findings into the interdisciplinary care planning process (MDS).
• Advocate to promote and protect residents' rights, dignity, and self-determination.
• Coordinate discharge planning services and link residents with post-discharge resources.
• Provide emotional support to residents and families coping with illness and long-term care placement.
• Perform other duties as assigned by the Administrator.

Skills

Independent worker

Interdisciplinary collaboration

EHR/MDS documentation

Rapport building with residents andf

Education

Bachelor's Degree in Human Science

Job description

Social Services Director

Shift: Full Time - Monday-Friday

SUMMARY:

Complete Care, a leading facility, approaches every day with one vital goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion. We are seeking a dedicated Social Worker, responsible for identifying, assessing, and addressing the psychosocial, mental, and emotional needs of our residents and ensuring their rights are upheld.

Why Join Our Team?

If you're looking to build a stable career in a highly supportive environment, you're in the right place.

• You will have the opportunity to build a career with an established, highly successful organization in a caring and compassionate environment.

• We are committed to your growth and success. Come join employees who have become family!

Responsibilities: Psychosocial Care & Advocacy

As the Social Services Director, you will be the resident's primary advocate and emotional support liaison. Your core responsibilities include:

• Assessment: Help to accurately identify resident’s psychosocial, mental, and emotional needs through regular visitation and observation.

• Documentation: Complete Social History and Psychosocial assessment of residents promptly upon admission and routinely thereafter, ensuring compliance with federal and state regulations.

• Care Planning: Integrate assessment findings into the interdisciplinary care planning process (MDS), contributing to a holistic plan that addresses the resident's unique needs and preferences.

• Advocacy: Work closely with the interdisciplinary team to promote and protect resident’s rights, dignity, and self-determination throughout their stay.

• Protection: Prevent and address resident abuse, neglect, and exploitation as mandated by law and professional licensure.

• Discharge Planning: Coordinate discharge planning services, ensuring smooth transitions for residents back to the community or to other levels of care, and linking them with necessary post-discharge resources.

• Support: Provide emotional support and counseling to residents and families coping with illness, disability, and long-term care placement.

• Other duties as assigned by the Administrator.

Qualifications:

We are looking for a dedicated professional who is passionate about long-term care.

• Education: Bachelor's Degree in Human Science is Required.

• Experience: Experience in a Long Term Care (LTC) or Skilled Nursing Facility (SNF) is highly preferred and strongly recommended.

• Skills:

  • Demonstrated ability to work independently while also functioning as a collaborative part of the interdisciplinary group.

  • Proficiency in computer knowledge for documentation (EHR/MDS).

  • Exceptional ability to build and maintain rapport with residents, family members, and peers.

Complete Care is an equal opportunity employer.

Now Hiring: Social Services Director

Are you ready to truly make a meaningful and lasting difference in the lives of our residents every single day, while advancing your own career in a supportive and vibrant environment?

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9.23.26