Social Services Director

Tradewater Health & Rehab a Concord Health Systems facility; Dawson Springs (KY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off (PTO)

Paid holidays

401(k) retirement plan with employer-?

Life and disability insurance

Employee assistance program

Continuing education and professional

Job summary

Tradewater Health and Rehab is seeking an experienced Social Services Director to lead our social services department and ensure the psychosocial well-being of residents. You will oversee program development, discharge planning, and advocacy services to support patient outcomes.

The role requires strong leadership, collaboration with interdisciplinary teams, and a commitment to regulatory compliance and quality improvement in a long-term care setting in Kentucky.

Qualifications

• Licensed Social Worker licensure required or equivalent.
• Experience in long-term care, skilled nursing, rehabilitation, or hospital settings.
• Strong leadership and staff development skills.
• Ability to coordinate care and discharge planning.
• In-depth knowledge of CMS, Medicare, and Medicaid regulations.
• Excellent communication and advocacy for patients and families.

Responsibilities

• Direct and supervise all social services functions within the facility.
• Recruit, train, mentor, and evaluate social services staff.
• Set department goals and monitor outcomes and performance metrics.
• Ensure delivery of high-quality, patient-centered services.
• Coordinate discharge planning and transitions of care with care teams.
• Collaborate with physicians and interdisciplinary teams to ensure continuity of care.
• Maintain regulatory compliance and prepare for surveys and audits.
• Build partnerships with community resources and educate families about services.

Skills

Leadership

Patient advocacy

Care coordination

Discharge planning

Regulatory compliance

Crisis intervention

Conflict resolution

Budget & resource management

Interdisciplinary collaboration

Cultural competency

Education

Licensed Social Worker (LCSW/LMSW/CSW) or equivalent licensure

Job description

Social Services Director

Location: Tradewater Health and Rehab
Job Type: Full-Time
Department: Social Services
Reports To: Administrator

Tradewater Health and Rehab is seeking an experienced and compassionate Social Services Director to lead our social services department and ensure the psychosocial well-being of our patients and residents. The Social Services Director oversees the development, implementation, and management of programs that address the emotional, social, and discharge planning needs of individuals receiving healthcare services.

This leadership role collaborates closely with interdisciplinary teams, patients, families, community agencies, and healthcare providers to promote quality outcomes and enhance patient satisfaction.

Key Responsibilities

• Direct and supervise all social services functions within the facility.
• Recruit, train, mentor, and evaluate social services staff.
• Establish departmental goals and monitor outcomes and performance metrics.
• Ensure delivery of high-quality, patient-centered services.

Patient & Resident Advocacy

• Assess psychosocial needs of patients, residents, and families.
• Develop and implement individualized care and service plans.
• Advocate for patients' rights, dignity, and quality of life.
• Assist with crisis intervention, counseling, and conflict resolution.

Care Coordination & Discharge Planning

• Coordinate discharge planning and transitions of care.
• Facilitate referrals to community resources, home health agencies, hospice services, and other support programs.
• Collaborate with physicians, nursing staff, therapists, and other healthcare professionals to ensure continuity of care.
• Participate in interdisciplinary care team meetings.

Regulatory Compliance

• Ensure compliance with CMS, Medicare, Medicaid, Joint Commission, and state regulations.
• Maintain accurate documentation and departmental records.
• Develop and update policies and procedures related to social services.
• Prepare for surveys, audits, and accreditation reviews.

Community Relations

• Build and maintain partnerships with community organizations and support agencies.
• Educate patients, families, and staff regarding available resources and services.
• Represent the facility at community and healthcare networking events.

Preferred

• Licensed Social Worker (LCSW, LMSW, CSW, or equivalent licensure as required by state regulations).
• Experience in long-term care, skilled nursing, rehabilitation, or hospital settings.
• Knowledge of Medicare, Medicaid, and managed care programs.

Skills & Competencies

• Leadership and staff development
• Patient advocacy
• Care coordination
• Discharge planning
• Regulatory compliance
• Crisis intervention
• Conflict resolution
• Budget and resource management
• Interdisciplinary collaboration
• Cultural competency

Benefits

We offer a competitive compensation and benefits package, including:

• Health, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) Retirement Plan with Employer Match
• Life and Disability Insurance
• Employee Assistance Program
• Continuing Education and Professional Development Opportunities