Social Services Director

Lincoln Village Healthcare Center

Lincoln (IL)

On-site

USD 34,000 - 49,000

Full time

4 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Competitive Wages

Paid Holidays

Vacation Time

Sick Time

Health, Dental, and Vision Insurance

Life Insurance

401 (K)

Worker’s Compensation Insurance

Job summary

Lincoln Village Healthcare Center seeks a Social Services Director to lead the facility’s social services program, ensuring residents’ rights and psychosocial needs are met. You will coordinate with nursing, MDS, activities, dietary, and administration while overseeing discharge planning and advocacy.

Requires IL-licensed MSW (LCSW) with experience in long-term care or geriatric settings. The role offers competitive wages and opportunities for collaboration across departments.

Qualifications

Current LCSW license in the State of Illinois.
Master’s degree in Social Work from an accredited program.
Experience providing social services in a long-term care, skilled nursing, healthcare, or geriatric setting preferred.
Knowledge of long-term care regulations, resident rights, discharge planning, psychosocial assessments, and social services practices.
Proficiency with electronic medical records and basic computer applications.
Strong assessment, counseling, communication, and problem-solving skills.
Excellent organizational and time-management skills.
Ability to work independently and as part of an interdisciplinary team.

Responsibilities

Complete psychosocial assessments for residents upon admission and as required.
Identify residents’ psychosocial, emotional, behavioral, social, and adjustment needs.
Develop and implement individualized social service interventions based on resident needs, preferences, and goals.
Provide appropriate counseling, support, and intervention to residents experiencing adjustment difficulties, grief, loss, behavioral concerns, or other psychosocial needs.
Conduct regular resident visits to monitor psychosocial well-being.
Identify and report changes in mood, behavior, or emotional status to the interdisciplinary team.
Assist residents in maintaining meaningful relationships with family, friends, and community resources.
Participate in interdisciplinary care plan meetings and resident care conferences.
Provide psychosocial information and recommendations for individualized care plans.
Develop and update social service goals and interventions as needs change.
Monitor resident progress toward psychosocial goals.
Communicate resident concerns and recommendations to the interdisciplinary team.
Promote and protect residents’ rights, dignity, privacy, independence, and choices.
Serve as an advocate for residents and assist them in expressing concerns and making informed decisions.
Educate residents and families regarding resident rights, facility policies, and available resources.
Assist residents with exercising their rights and accessing appropriate services.
Identify and report suspected abuse, neglect, exploitation, or other violations of rights.
Receive, document, investigate, and follow up on grievances and complaints.
Coordinate with appropriate departments and leadership to address concerns and develop resolutions.
Maintain grievance documentation and ensure timely follow-up.
Identify trends in complaints and make recommendations for improvement.
Participate in psychosocial portion of admission, meet with new residents and families, gather social history, and assist with discharge planning.
Coordinate with hospitals, community agencies, family members, and other providers to facilitate transitions.
Provide discharge planning documentation and follow-up.
Maintain communication with families regarding psychosocial needs and concerns.
Develop and maintain relationships with community agencies and organizations.
Assist residents in accessing financial, transportation, counseling, legal, behavioral health, and other resources.
Maintain social services documentation in the resident medical record and complete needed records within timeframes.
Maintain confidentiality per HIPAA and facility policies.
Maintain knowledge of CMS, IDPH, and Illinois requirements related to social services and discharge planning.
Assist with regulatory surveys, audits, and documentation requests.
Participate in QAPI activities and interdisciplinary meetings.

Skills

LCSW license IL

Assessment skills

Counseling skills

Communication skills

Problem-solving skills

Education

Licensed Clinical Social Worker (LCSW) - IL

Master’s degree in Social Work

Job description

Social Services Director

Department: Social Services

Reports To: Administrator

FLSA Status: Non-Exempt

PAY: $30.00 per hour

HOURS: 8:00AM - 4:30PM

What We Are Looking For:

The Social Services Director is responsible for directing and coordinating social services for residents and their families to promote residents’ psychosocial well-being, quality of life, dignity, independence, and rights. The Social Services Director serves as a resident advocate and works collaboratively with nursing, activities, dietary, therapy, medical staff, MDS, and administration to ensure residents’ psychosocial needs are identified and appropriately addressed.

The Social Services Director is also responsible for ensuring that social services practices, documentation, resident rights, grievance processes, and discharge planning activities are conducted in accordance with applicable federal and Illinois requirements.

What You Will Do:

Resident Assessment & Psychosocial Support

Complete psychosocial assessments for residents upon admission and as required.
Identify residents’ psychosocial, emotional, behavioral, social, and adjustment needs.
Develop and implement individualized social service interventions based on resident needs, preferences, and goals.
Provide appropriate counseling, support, and intervention to residents experiencing adjustment difficulties, grief, loss, behavioral concerns, or other psychosocial needs.
Conduct regular resident visits to monitor psychosocial well-being.
Identify and report significant changes in mood, behavior, social functioning, or emotional status to the appropriate members of the interdisciplinary team.
Assist residents in maintaining meaningful relationships with family, friends, and community resources

Care Planning

Participate in interdisciplinary care plan meetings and resident care conferences.
Provide psychosocial information and recommendations for individualized care plans.
Develop and update social service goals and interventions as residents’ needs change.
Monitor resident progress toward identified psychosocial goals.
Communicate resident concerns and recommendations to the interdisciplinary team.

Resident Rights & Advocacy

Promote and protect residents’ rights, dignity, privacy, independence, and choices.
Serve as an advocate for residents and assist them in expressing concerns and making informed decisions.
Educate residents and families regarding resident rights, facility policies, and available resources.
Assist residents with exercising their rights and accessing appropriate services.
Identify and report suspected abuse, neglect, exploitation, or other violations of resident rights in accordance with facility policy and applicable regulations.

Grievances & Complaints

Receive, document, investigate, and follow up on resident and family grievances and complaints.
Coordinate with appropriate departments and leadership to address concerns and develop appropriate resolutions.
Maintain required grievance documentation and ensure timely follow-up.
Identify trends in complaints and make recommendations to management for improvement.

Admissions & Discharge Planning

Participate in the psychosocial portion of the admission process.
Meet with new residents and families to assist with adjustment to the facility.
Obtain information regarding residents’ social history, family relationships, support systems, preferences, and routines.
Participate in discharge planning and assist residents and families in identifying appropriate resources and services.
Coordinate with hospitals, community agencies, family members, and other providers as appropriate to facilitate safe and successful transitions.
Provide appropriate discharge planning documentation and follow-up.

Family & Community Relations

Maintain appropriate communication with residents’ responsible parties and families regarding psychosocial needs and concerns.
Assist families in navigating facility services and community resources.
Develop and maintain relationships with community agencies and organizations that provide services or resources to residents.
Assist residents in accessing appropriate financial, transportation, counseling, legal, behavioral health, and other community resources.

Documentation & Regulatory Compliance

Maintain accurate, timely, and complete social services documentation in the resident medical record.
Complete required assessments, progress notes, care plan documentation, and other required records within established timeframes.
Maintain resident confidentiality in accordance with HIPAA and facility policies.
Maintain current knowledge of applicable CMS, IDPH, and Illinois requirements related to social services, resident rights, and discharge planning.
Assist with regulatory surveys, audits, and requests for documentation.

Quality Improvement & Interdisciplinary Collaboration

Participate in Quality Assurance and Performance Improvement (QAPI) activities as assigned.
Monitor trends related to grievances, psychosocial concerns, discharge outcomes, and resident satisfaction.
Make recommendations to administration regarding opportunities to improve resident care and quality of life.
Collaborate with nursing, MDS, activities, therapy, dietary, admissions, and other departments.
Participate in interdisciplinary meetings, staff meetings, and facility committees as assigned.

Leadership & Administrative Responsibilities

Provide leadership and direction for the facility’s social services functions.
Maintain organized social services records and required documentation.
Provide staff education regarding resident rights, communication, psychosocial needs, and related topics as appropriate.
Assist the Administrator and Director of Nursing with resident-related projects and initiatives.
Maintain professional relationships with residents, families, staff, physicians, outside providers, and community agencies.
Perform other duties as assigned by the Administrator or Director of Nursing.

What You Will Bring:

Required: Current Licensed Clinical Social Worker (LCSW) license in the State of Illinois, in good standing.
Master’s degree in Social Work from an accredited program.
Previous experience providing social services in a long-term care, skilled nursing, healthcare, or geriatric setting preferred.
Knowledge of long-term care regulations, resident rights, discharge planning, psychosocial assessments, and social services practices.
Strong assessment, counseling, communication, and problem-solving skills.
Excellent organizational and time-management skills.
Ability to maintain confidentiality and appropriately handle sensitive resident and family information.
Ability to work independently and effectively as part of an interdisciplinary team.
Proficiency with electronic medical records and basic computer applications.

Physical Requirements:

Ability to sit, stand, walk, bend, and move throughout the facility as needed.
Ability to interact with residents in resident rooms, common areas, offices, and other facility locations.
Ability to travel into the community or to outside appointments and agencies as required.
Ability to respond appropriately to resident-related situations and emergencies.

Work Environment:

The Social Services Director works throughout the skilled nursing facility and regularly interacts with residents, families, visitors, employees, physicians, outside providers, and community agencies. The position requires professional handling of confidential and sensitive information and the ability to respond appropriately to resident and family concerns.

What You Will Get: