Social Services Designee

Monarch Healthcare Management; New Brighton (MN); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Free Single Medical Insurance

Loan reimbursement.

Scholarship Opportunities

Paid Time Off – Vacation Time

401 (k) with annual contribution match

Referral bonuses

Career path to other positions within 

our growing company!

Job summary

Monarch Healthcare Management is seeking a Social Services Designee to support residents and families through admission and discharge processes, manage referrals, screenings, tours, approvals, and documentation while fostering relationships with referral sources. You will clarify legal documents and assist with emotional and psychosocial needs.

As part of the interdisciplinary care team, the designee conducts social assessments, mental health screenings, and required MDS/CAA documentation to

Qualifications

• Must recognize and understand the psychosocial and emotional needs of residents.
• Experience in healthcare, skilled nursing facility or assisted living community.
• Must have strong skills in communication, organization, management, and leadership.
• Must be able to perform essential functions of the position with or without reasonable accommodation.
• Must qualify for employment after a criminal background study, per guidelines of the Minnesota Department of Human Services.

Responsibilities

• Supports residents and families through admission and discharge processes.
• Manages referrals, screenings, tours, approvals, and documentation.
• Marketing facility services and building relationships with referral sources.
• Conducts social assessments and required MDS/CAA documentation.
• Contributes to policy development and quality improvement efforts.

Skills

psychosocial needs understanding

healthcare experience

communication and leadership

essential functions awareness

background check clearance

Job description

Monarch Healthcare Management Benefits Include

• UKG Wallet - get paid the next day!
• Free Single Medical Insurance
• Loan reimbursement.
• Scholarship Opportunities
• Paid Time Off – Vacation Time
• 401 (k) with annual contribution match
• Referral bonuses
• Career path to other positions within our growing company!

Social Services Designee

Position Summary

The Social Services Designee supports residents and families throughout the admission and discharge process by managing referrals, screenings, tours, approvals, and documentation while also marketing facility services and building relationships with referral sources. This role clarifies legal documents, assists with emotional and psychosocial needs, and helps residents navigate advanced directives, financial aid applications, and transitions within the facility. As part of the interdisciplinary care team, the designee conducts social assessments, mental health screenings, and required MDS/CAA documentation to develop individualized care plans that promote each resident’s highest level of functioning. Additional responsibilities include maintaining accurate records, ensuring regulatory compliance, upholding professional communication and confidentiality standards, participating in quality improvement efforts, and contributing to policy development to support residents’ rights and overall well-being.

Qualifications

• Must recognize and understand the psychosocial and emotional needs of residents.
• Experience in healthcare, skilled nursing facility or assisted living community
• Must have strong skills in communication, organization, management, and leadership.
• Must be able to perform essential functions of the position with or without reasonable accommodation.
• Must qualify for employment after a criminal background study, per guidelines of the Minnesota Department of Human Services.

About Monarch

Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota.

Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.

We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.