Social Services Designee

Monarch Healthcare Management; Saint Louis Park (MN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Next-day pay

Medical insurance

Loan reimbursement

Scholarships

PTO vacation time

401(k) match

Referral bonuses

Career development

Job summary

Monarch Healthcare Management is seeking a Social Services Designee to engage with residents, families, and staff during admissions and discharges. You will market services, clarify legal documents, and help develop individualized care plans to support residents’ functioning.

You will coordinate the full admission process, provide emotional support, liaison with community agencies, participate in care planning, and ensure compliance with policies and the Residents’ Bill of Rights.

Qualifications

• Must recognize and understand the psychosocial and emotional needs of residents.
• Must have strong skills in communication, organization, management, and leadership.
• Must be able to perform essential functions of the position with or without reasonable accommodation.
• Experience in healthcare, skilled nursing facility or assisted living community.

Responsibilities

• Admission and Discharge Coordination: Manages the full admission process, including referrals, pre-admission screenings, paperwork, and financial applications; develops and documents ongoing discharge plans and coordinates home health or equipment needs.
• Resident and Family Support: Provides emotional support, guidance, and information to residents and families, assists with adjustment to facility placement, grieving, and advanced directives, and addresses psychosocial needs.
• Communication and Liaison: Acts as a link between residents, families, staff, and community agencies; communicates changes such as room assignments and coordinates care with appropriate personnel.
• Care Planning Participation: Completes social assessments, PHq-9, BIMs, MDS, and care plan documentation; participates in interdisciplinary care planning and patient care conferences to ensure psychosocial and behavioral needs are addressed.
• Professional Conduct and Relationship Management: Maintains courteous, cooperative, and professional relationships with residents, families, staff, and visitors; adheres to dress code, confidentiality, and facility policies.
• Facility Compliance and Education: Promotes QAPI initiatives, maintains accurate departmental records, follows Abuse Prohibition Plan and regulatory requirements, attends continuing education, and keeps current on policies, procedures, and Residents’ Bill of Rights.

Skills

Psychosocial needs

Communication skills

Leadership

Healthcare experience

Job description

Monarch Healthcare Management Benefits Include

• UKG Wallet - get paid the next day!
• Free Single Medical Insurance
• Loan reimbursement.
• Scholarship Opportunities
• Paid Time Off – Vacation Time
• 401 (k) with annual contribution match
• Referral bonuses
• Career path to other positions within our growing company!

Social Services Designee

Position Summary

The Social Services Designee interacts with the residents, families, visitors, other facility staff, and community agencies during the admission and discharge process. They are responsible to market the services we provide and establish relationships with all referral sources. They clarify a range of legal documents for residents and families as well. As a member of the interdisciplinary care planning team, the Social Service position identifies the psychosocial strengths and needs of each resident, assists in developing an individualized plan of care, and provides medically related social services to help the resident attain or maintain the highest level of functioning possible.

Responsibilities

• Admission and Discharge Coordination Manages the full admission process, including referrals, pre-admission screenings, paperwork, and financial applications; develops and documents ongoing discharge plans and coordinates home health or equipment needs.
• Resident and Family Support Provides emotional support, guidance, and information to residents and families, assists with adjustment to facility placement, grieving, and advanced directives, and addresses psychosocial needs.
• Communication and Liaison Acts as a link between residents, families, staff, and community agencies; communicates changes such as room assignments and coordinates care with appropriate personnel.
• Care Planning Participation Completes social assessments, PHq-9, BIMs, MDS, and care plan documentation; participates in interdisciplinary care planning and patient care conferences to ensure psychosocial and behavioral needs are addressed.
• Professional Conduct and Relationship Management Maintains courteous, cooperative, and professional relationships with residents, families, staff, and visitors; adheres to dress code, confidentiality, and facility policies.
• Facility Compliance and Education Promotes QAPI initiatives, maintains accurate departmental records, follows Abuse Prohibition Plan and regulatory requirements, attends continuing education, and keeps current on policies, procedures, and Residents’ Bill of Rights.

Qualifications

• Must recognize and understand the psychosocial and emotional needs of residents.
• Must have strong skills in communication, organization, management, and leadership
• Must be able to perform essential functions of the position with or without reasonable accommodation.
• Experience in healthcare, skilled nursing facility or assisted living community

About Monarch

Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota.

Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.

We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.