Social Services Designee

Advocate Healthcare of East Boston; Boston (MA); On-site; USD 77,000 - 104,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Paid Time Off

Sick Leave

Career growth opportunities

Transit-accessible location

Public payroll access

Job summary

The Advocate Healthcare Center of East Boston is seeking a dedicated Social Services Designee to support residents and families through psychosocial assessments, discharge planning, adjustment support, and ensuring access to coordinated services. You will collaborate with nursing, admissions, and administration to maintain a safe, respectful environment.

Responsibilities include psychosocial assessments, counseling, discharge planning, and care-plan participation.

Qualifications

• Experience in Social Services or Human Services in a healthcare or long‑term care setting (LTC experience preferred).
• Strong communication, empathy, and problem-solving skills.
• Ability to work collaboratively in a fast‑paced, resident‑centered environment.
• Bachelor’s in Social Work (BSW) or related field preferred.
• Licensed Clinical Social Worker (LCSW) or a Bachelor’s degree in Social Work required.
• Minimum of 1 year of experience working in a Skilled Nursing Facility (SNF).
• Strong organizational and time management skills across admissions, care planning, discharges, and grievances.
• Understanding of resident rights, abuse prevention, and mandatory reporting requirements.
• Strong family engagement and conflict resolution skills.
• Ability to complete psychosocial assessments, including MDS Section D (PHQ-9) and Section Q (discharge planning).
• Competence in developing and updating person‑centered care plans.
• Experience with behavioral interventions and trauma‑informed care approaches.

Responsibilities

• Conduct psychosocial assessments for new admissions
• Provide support, counseling, and advocacy to residents and families
• Assist with discharge planning and community resource coordination
• Maintain documentation in compliance with state and federal regulations
• Participate in care plan meetings with an interdisciplinary team
• Address resident concerns and help promote a positive, respectful environment
• Support transitions of care and assist with family communications

Skills

Communication

Empathy

Problem-solving

Education

BSW or related field

LCSW or SW degree

Job description

Now Hiring: Social Services Designee – Full-Time

Competitive pay: $90,000/year

Why Choose to Work With Us?

Boston-area human services professionals have many options—here’s what makes our team stand out:

• Competitive Salary & Comprehensive Benefits
• Supportive Leadership Team with a proven track record of success
• Resident-Focused, Warm, and Professional Work Environment
• Opportunities for Career Growth & Advancement
• Centrally Located with direct access to major bus and train lines

Position Overview

The Social Services Designee plays a vital role in supporting residents and families throughout their stay. This position assists with psychosocial assessments, discharge planning, adjustment support, and ensuring residents receive compassionate, coordinated services.

You will collaborate closely with nursing, admissions, and administration to help residents feel safe, respected, and supported.

Key Responsibilities

• Conduct psychosocial assessments for new admissions
• Provide support, counseling, and advocacy to residents and families
• Assist with discharge planning and community resource coordination
• Maintain documentation in compliance with state and federal regulations
• Participate in care plan meetings with an interdisciplinary team
• Address resident concerns and help promote a positive, respectful environment
• Support transitions of care and assist with family communications

Qualifications

• Experience in Social Services or Human Services in a healthcare or long‑term care setting (LTC experience preferred)
• Strong communication, empathy, and problem-solving skills
• Ability to work collaboratively in a fast‑paced, resident‑centered environment
• Bachelor’s in Social Work (BSW) or related field preferred
• Licensed Clinical Social Worker (LCSW) or a Bachelor’s degree in Social Work required.
• Minimum of 1 year of experience working in a Skilled Nursing Facility (SNF).
• Strong organizational and time management skills across admissions, care planning, discharges, and grievances
• Understanding of resident rights, abuse prevention, and mandatory reporting requirementsStrong family engagement and conflict resolution skills
• Ability to complete psychosocial assessments, including MDS Section D (PHQ-9) and Section Q (discharge planning)
• Competence in developing and updating person‑centered care plans
• Experience with behavioral interventions and trauma‑informed care approaches

Why Work Here

• Competitive Pay: $90,000
• Comprehensive Benefits Package
• Green Employee benefits
• Paid Time Off & Sick Leave
• Supportive, Experienced Leadership Team
• Career Growth & Advancement Opportunities
• Convenient East Boston Location with easy access to bus and train lines
• Warm, Professional, Resident‑Focused Work Environment
• Additional Perks For Staff
• Online Payroll Access, including:
  • View pay stubs anytime
  • Track hours worked
  • See upcoming pay dates
  • Download W-2s and tax documents
  • Update direct‑deposit information

Join The Advocate Healthcare Center of East Boston—where every day is a chance to support, uplift, and make a difference.