Social Services Designee

Tali Healthcare Management; Boston (MA); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Supportive leadership

Resident-centered environment

Career growth

Central location

Job summary

The Advocate Healthcare Center of East Boston is seeking a Social Services Designee to support residents and families throughout their stay. You will assist with psychosocial assessments, discharge planning, adjustment support, and ensuring residents receive compassionate, coordinated services.

Collaborate with nursing, admissions, and administration to help residents feel safe, respected, and supported. The role requires strong communication, empathy, and organizational skills within a

Qualifications

• Experience in Social Services or Human Services in healthcare or LTC, preferred.
• Bachelor’s degree in Social Work or related field preferred.
• Licensed Clinical Social Worker (LCSW) or a Bachelor’s degree in Social Work required.
• Minimum of 1 year of experience working in a Skilled Nursing Facility (SNF).
• Strong communication, empathy, and problem-solving skills.
• Ability to collaborate in a fast‑paced, resident‑centered environment.
• Understanding of resident rights, abuse prevention, and mandatory reporting requirements.
• Strong family engagement and conflict resolution skills.
• Ability to complete psychosocial assessments, including MDS Section D (PHQ-9) and Section Q (discharge planning).
• Competence in developing and updating person-centered care plans.
• Experience with behavioral interventions and trauma-informed care approaches.

Responsibilities

• Conduct psychosocial assessments for new admissions
• Provide support, counseling, and advocacy to residents and families
• Assist with discharge planning and community resource coordination
• Maintain documentation in compliance with state and federal regulations
• Participate in care plan meetings with an interdisciplinary team
• Address resident concerns and help promote a positive, respectful environment
• Support transitions of care and assist with family communications

Skills

Communication skills

Empathy

Problem solving

Team collaboration

Organizational skills

Time management

Conflict resolution

Resident rights knowledge

MDS PHQ-9 & discharge planning

Behavioral interventions

Trauma-informed care

Education

BSW or related field

LCSW or SW degree

Job description

Now Hiring: Social Services Designee – Full-Time

Competitive pay: $90,000/year

Why Choose to Work With Us?

Boston-area human services professionals have many options—here’s what makes our team stand out:

• Competitive Salary & Comprehensive Benefits

• Supportive Leadership Team with a proven track record of success

• Resident-Focused, Warm, and Professional Work Environment

• Opportunities for Career Growth & Advancement

• Centrally Located with direct access to major bus and train lines

Position Overview

The Social Services Designee plays a vital role in supporting residents and families throughout their stay. This position assists with psychosocial assessments, discharge planning, adjustment support, and ensuring residents receive compassionate, coordinated services.

You will collaborate closely with nursing, admissions, and administration to help residents feel safe, respected, and supported.

Key Responsibilities

• Conduct psychosocial assessments for new admissions

• Provide support, counseling, and advocacy to residents and families

• Assist with discharge planning and community resource coordination

• Maintain documentation in compliance with state and federal regulations

• Participate in care plan meetings with an interdisciplinary team

• Address resident concerns and help promote a positive, respectful environment

• Support transitions of care and assist with family communications

Qualifications

• Experience in Social Services or Human Services in a healthcare or long‑term care setting (LTC experience preferred)

• Strong communication, empathy, and problem-solving skills

• Ability to work collaboratively in a fast‑paced, resident‑centered environment

• Bachelor’s in Social Work (BSW) or related field preferred

• Licensed Clinical Social Worker (LCSW) or a Bachelor’s degree in Social Work required.

• Minimum of 1 year of experience working in a Skilled Nursing Facility (SNF).

• Strong organizational and time management skills across admissions, care planning, discharges, and grievances

• Understanding of resident rights, abuse prevention, and mandatory reporting requirements

• Strong family engagement and conflict resolution skills

• Ability to complete psychosocial assessments, including MDS Section D (PHQ-9) and Section Q (discharge planning)

• Competence in developing and updating person-centered care plans

• Experience with behavioral interventions and trauma-informed care approaches

Why Work Here

• Competitive Pay:$90,000

• Comprehensive Benefits Package

• Green Employee benefits

• Paid Time Off & Sick Leave

• Supportive, Experienced Leadership Team

• Career Growth & Advancement Opportunities

• Convenient East Boston Locationwith easy access to bus and train lines

• Warm, Professional, Resident-Focused Work Environment

• Additional Perks For Staff

• Online Payroll Access, including:

  • View pay stubs anytime

  • Track hours worked

  • See upcoming pay dates

  • Download W-2s and tax documents

  • Update direct-deposit information

Join The Advocate Healthcare Center of East Boston—where every day is a chance to support, uplift, and make a difference.