Social Services Coordinator- Pullman, WA - $21.21/hr.

Express Employment Professionals - Cincinnati East; Pullman (WA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Sick leave (8 hours per month)

Vacation (2 weeks minimum)

Paid holidays (13)

Retirement contribution (3%)

Employer match up to 3%

Long-term disability insurance (free)

Life insurance (free)

Job summary

Pullman, WA-based housing program seeks a Housing and Social Services Coordinator to help residents access community resources and social services within a residential apartment community. The role focuses on building positive relationships, navigating programs, and coordinating services for residents.

The ideal candidate has experience in social services and case management, strong communication skills, and the ability to drive for work.

Qualifications

• Familiarity with community agencies and connecting individuals with resources.
• Strong interpersonal, communication, documentation, and case management skills.
• Bachelor’s degree in Social/Human Services or related field preferred.

Responsibilities

• Provide case management, resource navigation, and referral services to residents.
• Connect residents with community agencies, social services, and support programs.
• Coordinate resident services, educational opportunities, and community resources.
• Maintain accurate case notes, resident files, referrals, follow-ups, and HUD documentation.
• Collaborate with on-site management, volunteers, and community partners.
• Maintain confidentiality and follow HIPAA requirements.
• Follow mandated reporting and organizational policies.
• Support positive resident outcomes in team settings.

Skills

Familiarity with community agencies

Interpersonal skills

Documentation skills

Case management

Valid driver’s license

Education

Bachelor’s degree preferred (Social/Human Services)

Tools

Computer skills

Job description

Housing and Social Services Coordinator

Location: Pullman, WA
Pay: $20.19–$21.21/hour
Schedule: Full-Time | 5/8s | Potential 4/10 schedule option
Employment Type: Full-Time, Permanent Employee

About the Organization

A well-establishedlocal nonprofit organization is seeking a Resident Services Coordinator to support individuals living within a residential apartment community in Pullman. This position helps residents access community resources, social services, educational opportunities, and other support while building positive relationships within the community.

What We’re Looking For

The ideal candidate is compassionate, organized, resourceful, and comfortable working directly with residents who may need assistance navigating community programs and services.

3 Must-Haves

1. Familiarity with community agencies, social services, and connecting individuals with appropriate resources.
2. Strong interpersonal, communication, documentation, and case management skills.
3. Valid driver’s license

Job Responsibilities

• Provide case management, resource navigation, and referral services to residents.
• Connect residents with appropriate community agencies, social services, and support programs.
• Coordinate resident services, educational opportunities, and community resources.
• Maintain accurate case notes, resident files, referrals, follow-ups, and HUD-required documentation.
• Collaborate with on-site management, volunteers, and community partners.
• Maintain confidentiality of resident information and follow HIPAA requirements.
• Follow mandated reporting requirements and organizational policies.
• Work collaboratively with the team to support positive resident outcomes.

Qualifications

• Experience in social services, case management, resident services, community outreach, human services, or a related area.
• Familiarity with community agencies and accessing services and resources for individuals in need.
• One year of residential setting experience preferred.
• Bachelor’s degree in Social Services, Human Services, or a related field preferred.
• Strong computer skills, including word processing, spreadsheets, internet-based programs, and databases.
• Strong written communication, documentation, and organizational skills.Valid driver’s license and ability to drive for work purposes.
• Ability to successfully complete applicable background checks.

Physical Requirements

Regularly requires sitting, standing, walking, listening, and communicating. Must be able to frequently lift up to 30 pounds and perform pushing, pulling, carrying, grasping, and reaching. Occasional stooping, kneeling, and crawling may be required.

Benefits

• Employee medical, dental, and vision insurance
• 8 hours paid sick leave per month
• Minimum of 2 weeks paid vacation
• 13 paid holidays
• 3% employer retirement contribution
• Additional employer match up to 3%
• Free long-term disability insurance
• Free life insurance

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