Social Services Coordinator- Pullman, WA

Express Employment Professionals; Pullman (WA); On-site; USD 28,000 - 29,000; Full time

Job summary

Express Employment Professionals in Pullman, WA is seeking a Social Services/ Housing and Social Services Coordinator to assist residents in navigating community resources and services within a residential apartment setting.

The role focuses on case management, resource navigation, and coordinating educational opportunities while maintaining confidential resident records and complying with HUD requirements.

Qualifications

• Experience in social services, case management, or resident services.
• Familiarity with community agencies and accessing resources for individuals in need.
• One year of residential setting experience preferred.
• Background checks may be required.
• Valid driver's license should be held.

Responsibilities

• Provide case management, resource navigation, and referral services to residents.
• Connect residents with community agencies, social services, and support programs.
• Coordinate resident services, educational opportunities, and community resources.
• Maintain accurate case notes, resident files, referrals, follow-ups, and HUD-required documentation.
• Collaborate with on-site management, volunteers, and community partners.
• Maintain confidentiality of resident information and follow HIPAA requirements.
• Follow mandated reporting requirements and organizational policies.
• Work collaboratively with the team to support positive resident outcomes.

Skills

Interpersonal skills

Communication skills

Documentation skills

Case management

Education

Bachelor's degree in Social Services / Human Services

Tools

Microsoft Office

Word processing

Spreadsheets

Databases

Job description

Social Services Coordinator- Pullman, WA - $21.21/hr.September 8, 2026

Job Full Description

Housing and Social Services Coordinator

• Location:**Pullman, WA\
• Pay:**$20.19$21.21/hour\
• Schedule:**Full-Time | 5/8s | Potential 4/10 schedule option\
• Employment Type:**Full-Time, Permanent Employee

About the Organization

A well-establishedlocal nonprofit organization is seeking a Resident Services Coordinator to support individuals living within a residential apartment community in Pullman. This position helps residents access community resources, social services, educational opportunities, and other support while building positive relationships within the community.

What Were Looking For

The ideal candidate is compassionate, organized, resourceful, and comfortable working directly with residents who may need assistance navigating community programs and services.

3 Must-Haves

• Familiarity with community agencies, social services, and connecting individuals with appropriate resources.
• Strong interpersonal, communication, documentation, and case management skills.
• Valid drivers license

Job Responsibilities

• Provide case management, resource navigation, and referral services to residents.
• Connect residents with appropriate community agencies, social services, and support programs.
• Coordinate resident services, educational opportunities, and community resources.
• Maintain accurate case notes, resident files, referrals, follow-ups, and HUD-required documentation.
• Collaborate with on-site management, volunteers, and community partners.
• Maintain confidentiality of resident information and follow HIPAA requirements.
• Follow mandated reporting requirements and organizational policies.
• Work collaboratively with the team to support positive resident outcomes.

Qualifications

• Experience in social services, case management, resident services, community outreach, human services, or a related area.
• Familiarity with community agencies and accessing services and resources for individuals in need.
• One year of residential setting experience preferred.
• Bachelors degree in Social Services, Human Services, or a related field preferred.
• Strong computer skills, including word processing, spreadsheets, internet-based programs, and databases.
• Strong written communication, documentation, and organizational skills.
• Valid drivers license and ability to drive for work purposes.
• Ability to successfully complete applicable background checks.

Physical Requirements

Regularly requires sitting, standing, walking, listening, and communicating. Must be able to frequently lift up to 30 pounds and perform pushing, pul