Social Services Coordinator — Care & Transitions Lead

Care Initiatives; Dubuque (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Referral bonus program

Tuition reimbursement

Digital wallet access

Job summary

Care Initiatives in Dubuque, IA is seeking a Social Services Coordinator to assess residents’ psychosocial needs, complete social histories, and support discharge planning.

You will work with a multidisciplinary team to document care plans, provide counseling to residents and families, and connect them with community resources.

The role emphasizes empathy, timely communication, and helping residents adjust, with opportunities to enhance quality of life across multiple facilities in Iowa.

Qualifications

• Bachelor’s degree in social work, gerontology, or related health and human services field.
• Ability to obtain a Licensed Social Worker (LSW).
• Minimum of one year supervised social work experience in a health care setting.
• Strong interpersonal and communication skills.
• Commitment to helping others with empathy, respect, patience, and discretion.

Responsibilities

• Assess residents’ psychosocial needs and complete social histories
• Complete assigned MDS sections accurately and on time
• Document care plans, progress, and follow-up per regulations
• Provide counseling and emotional support to residents and families
• Support residents and families with adjustment, rights, and orientation
• Assist with discharge planning and care transitions
• Coordinate referrals and liaise with community resources
• Partner with the care team to enhance quality of life and outcomes
• Plan and support resident, family, and community engagement activities
• Promote facility programs and services to referral partners

Skills

Interpersonal skills

Communication skills

Empathy

Education

Bachelor’s degree in social work or related health field

LSW eligibility

Job description

Care Initiatives in Dubuque, IA is seeking a Social Services Coordinator to assess residents’ psychosocial needs, complete social histories, and support discharge planning.

You will work with a multidisciplinary team to document care plans, provide counseling to residents and families, and connect them with community resources.

The role emphasizes empathy, timely communication, and helping residents adjust, with opportunities to enhance quality of life across multiple facilities in Iowa.