Social Services Coordinator

Kalesta Healthcare Group; Port Angeles (WA); On-site; USD 83,000 - 114,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

PTO

Competitive compensation package

Professional growth opportunities

Supportive work environment

Job summary

Olympic View Post Acute in Port Angeles, WA seeks a Social Services Coordinator to advocate for residents from admission through discharge with compassion and clear communication.

You will complete assessments, assist with benefits, and coordinate care plans in a collaborative, interdisciplinary team, ensuring family participation and resident autonomy.

Qualifications

• Bachelor’s degree in social work or related field is required.
• Certification/licensure for Social Services as required by role.
• Experience documenting in EMR systems and basic computer skills.

Responsibilities

• Support admission by meeting with residents, families, and responsible parties.
• Complete Social Service Assessment, Discharge Planning and MDS within 7 days.
• Build and document care plans with clear, measurable goals.
• Guide discharge planning including home health and transportation.
• Assist with benefits and financial or legal matters (Medicare, Medicaid, VA).
• Keep families informed about health changes and discharge plans.
• Support residents in health care decisions and advance directives.
• Provide counseling and support for grieving residents.
• Coordinate referrals to outside agencies and obtain equipment.
• Lead Social Services Assistant(s) and coach staff.

Skills

Communication skills

Interpersonal skills

Documentation

Education

Bachelor's degree in social work or related human services field

Current Social Services certification or licensure

Tools

EMR documentation

Word / Excel

Job description

Social Services Coordinator | Olympic View Post Acute | $83,200 - $114,400/year

Do you want your work to shape how residents and families experience one of the biggest transitions of their lives? Olympic View Post Acute is looking for a Social Services Coordinator to be the trusted advocate for our residents, guiding them and their families from admission through discharge with compassion and clear communication.

What You'll Do

• Support the admission process by meeting with prospective residents, families, and responsible parties

• Complete the Social Service Assessment, Discharge Planning, and MDS sections in our EMR within seven days of admission, and keep progress notes current at least quarterly

• Build and document care plans with clear, measurable goals for each resident's social service needs

• Guide discharge planning, including placement, home health services, and transportation

• Help residents and families with benefits and financial or legal matters, such as Medicare, Medicaid, Social Security, VA benefits, and funeral preplanning referrals

• Keep families informed about changes in health, goals, and discharge plans, and encourage their participation in care planning

• Support residents in making their own health care decisions, including advance directives and who they want involved

• Provide or arrange counseling services and support residents who are grieving

• Coordinate referrals to outside agencies and obtain adaptive equipment, clothing, and personal items

• Explore alternatives to drug therapy and restraints by assessing each resident's needs

• Supervise Social Services Assistant(s) and coach staff on supporting each resident's individual needs and preferences

• Help resolve grievances raised by residents, families, or the ombudsman

• Participate in interdisciplinary care plan conferences, Resident and Family Group meetings, QA programs, and facility committees

• Lead one in-service annually and attend staff meetings and trainings

• Protect resident confidentiality and follow infection control and safety policies

Why Work Here

• Competitive salary: $83,200 - $114,400/year

• A role with real influence on resident dignity, choice, and quality of life

• A collaborative interdisciplinary team that values the social services voice in care planning

• Opportunity to lead, mentor, and grow within a skilled nursing environment

What We Offer:

• Health, dental, and vision insurance

• PTO

• Competitive compensation package

• Opportunities for professional growth and development

• A supportive and collaborative work environment

What You'll Need

• Bachelor's degree in social work or a related human services field

• 1+ year of supervised social work experience in a health care setting, working directly with individuals

• Current Social Services certification or licensure as required for this role

• Experience documenting in an electronic medical record, plus basic computer skills (online applications, Word, and Excel)

• Strong communication skills for working with residents, families, staff, and outside agencies

• Ability to read, speak, and understand English

Not sure you check every box? If you have the healthcare social work experience and a heart for advocacy, we'd love to hear from you.

Olympic View Post Acute is an Equal Opportunity Employer.