SOCIAL SERVICES COORDINATOR

NewCourtland; Philadelphia (Philadelphia County); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading organization in senior housing is seeking a Social Services Coordinator to enhance the quality of life for residents. The role involves service coordination, advocacy, and ensuring residents have access to necessary programs. Ideal candidates will have a background in social work and experience in the aging or human service system. The position offers a supportive work environment with various benefits, including health insurance, tuition assistance, and a retirement plan.

Benefits

Health Insurance

Free Dental Insurance

Free Life Insurance

Tuition assistance

Referral bonus

Employer-assisted housing program

Paid time off

403b Retirement plan

Qualifications

• One year in the aging or human service system preferred.
• Knowledge of the human service system and working with older adults is essential.

Responsibilities

• Provide assistance and advocacy related to social and supportive services.
• Conduct outreach to new residents and facilitate a smooth transition.
• Perform comprehensive assessments and develop care management plans.

Skills

Advocacy

Counseling

Outreach

Education

Bachelor's degree in social work

Job description

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Overview

The Social Services Coordinator will work to enhance the quality of life of senior housing residents. This is accomplished by determining service needs, providing access to the entire service system, ensuring effective and coordinated delivery of service to each individual client, and facilitating senior participation in programs that enhance their physical, social, and mental well-being. Service coordination is provided to residents of senior housing owned, operated, and/or managed by NewCourtland.

Worksites

• The Apartments at Burholme, 7023 Rising Sun Avenue, Philadelphia, PA 19111
• The Apartments at Meadow House, 4649 Paul Street, Philadelphia, PA 19124
• Anthony Wayne Senior Housing, 1701 S. 28th Street, Philadelphia, PA 19145
• Reed Street Presbyterian Apartments, 1401 S. 16th Street, Philadelphia, PA 19146

Benefits

• Health Insurance and Wellness Benefits for you and your family starting the first of the month following your hire date.
• Employee-only medical plan, costing $10 per pay with 100% employer-paid co-insurance and zero cost for urgent care services.
• Free Dental Insurance for you and your family.
• Free Life Insurance.
• Tuition assistance after 90 days of employment to support career and personal development.
• Referral bonus for recommending qualified candidates.
• Employer-assisted housing program to help you buy your first home.
• Paid time off for flexibility and recharging.
• 403b Retirement plan with company contribution.

Minimum Requirements

Education: A bachelor’s degree, preferably in social work or a related field.

Experience: One year in the aging or human service system preferred; a combination of education and experience demonstrating knowledge of the human service system and working with older adults and persons with disabilities is essential.

Responsibilities

• Provide assistance and advocacy related to social and supportive services to residents; inform about programs such as Medicare, Medicaid, and entitlements.
• Conduct outreach to new residents to welcome them, inform about available services, and facilitate a smooth transition.
• Perform comprehensive assessments and periodic reassessments to develop care management plans.
• Offer counseling and assistance to residents and families for problem resolution.
• Maintain connections with community resources like the Area Agency on Aging to stay current on services.
• Determine interventions for crisis situations, conflicts, or issues impacting residents, including Protective Services, abuse, mental health deterioration, and family conflicts.
• Identify gaps in services and develop innovative solutions.
• Act as a liaison between residents and management, balancing advocacy and operational needs.
• Covid vaccination is required unless an approved medical or religious exemption is obtained.