Social Services Coordinator

Hornet Staffing, Inc, a GEE Group company; Clyde (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Hornet Staffing, Inc., a GEE Group company, is seeking a compassionate Community Engagement Navigator to support individuals and families facing social and healthcare challenges in North Carolina. The role requires experience with vulnerable populations and collaboration with community-based organizations.

The successful candidate will engage with clients, help set goals, connect them with providers and resources, and work alongside DSS and other community partners.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum 1 year of relevant experience working with individuals in community-based organizations or related programs.
• Strong communication, organizational, and relationship-building skills.
• Ability to work effectively with diverse and vulnerable populations.
• Willingness to work onsite five days per week.

Responsibilities

• Engage individuals and families to identify and address SDOH barriers.
• Build relationships with members and understand their needs.
• Help members establish goals and develop action plans.
• Connect individuals with healthcare providers, community resources, and support programs.
• Coordinate with case management teams and referral sources.
• Support individuals impacted by trauma and other challenging life circumstances.
• Maintain accurate documentation and manage multiple communication channels.
• Collaborate with DSS and community organizations.

Skills

Bachelor's degree / equivalent

Community-based experience

Communication skills

Organizational skills

Diversity & inclusion

Education

BA/BS or equivalent experience

Job description

WE'RE HIRING: Community Engagement Navigator/Social Services Coordinator

We are looking for a compassionate, organized, and people-oriented Community Engagement Navigator to support individuals and families facing social and healthcare-related challenges.

The ideal candidate will have experience working with vulnerable populations, community-based organizations, child welfare programs, or social services.

Key Responsibilities:

• Engage with individuals and families to identify and address Social Determinants of Health (SDOH) barriers.
• Build relationships with members and understand their individual needs.
• Help members establish goals and develop action plans.
• Connect individuals with appropriate healthcare providers, community resources, and support programs.
• Coordinate with case management teams and referral sources.
• Support individuals impacted by trauma and other challenging life circumstances.
• Maintain accurate documentation and manage multiple communication channels.
• Collaborate with the Department of Social Services (DSS) and community organizations.

Required Qualifications:

• Bachelor's degree (BA/BS) or an equivalent combination of education and experience.
• Minimum 1 year of relevant experience working directly with individuals in community-based organizations or related programs.
• Strong communication, organizational, and relationship-building skills.
• Ability to work effectively with diverse and vulnerable populations.
• Willingness to work onsite five days per week.

Preferred Experience:

• Social Work or Human Services.
• Child Welfare / Child Protective Services (CPS).
• Department of Social Services (DSS).
• Case Management or Care Coordination.
• Behavioral Health or Clinical Background.
• Trauma-Informed Care.
• Community Outreach and Family Support Services.

Additional Information:

• First month of training will be conducted remotely.
• Interviews will be conducted via Microsoft Teams.
• Occasional travel to other locations may be required.