Social Services Specialist

Acro Service Corp; Dover (DE); On-site; USD 50,000 - 70,000; Full time

Job summary

Acro Service Corp in Dover, Delaware is seeking a qualified individual to coordinate public health initiatives focused on maternal health and social determinants. Responsibilities include managing meetings, maintaining documents, and supporting program implementation.

The ideal candidate will hold a Bachelor's degree in a related field and have experience in public health or social services. Strong organizational and communication skills are essential for success in this role.

Qualifications

• Bachelor's degree in Public Health, Social Work, Human Services, Health Administration, or related field.
• Experience in public health, healthcare, or social services.
• Strong project coordination and organizational skills.
• Excellent communication skills, both written and verbal.
• Experience coordinating meetings and cross-functional teams.

Responsibilities

• Coordinate meetings, manage schedules, and maintain documentation.
• Assist with quality assurance processes and survey administration.
• Support maternal health initiatives and coordinate communications with stakeholders.
• Prepare program-related documents and reports.

Skills

Project coordination

Organizational skills

Written communication

Verbal communication

Attention to detail

Microsoft Office Suite

SharePoint

Database tracking systems

Education

Bachelor's degree in Public Health or related field

Tools

Microsoft Teams

Excel

Job description

Responsibilities

• Coordinate weekly, monthly, quarterly, and ad hoc meetings, including scheduling, agendas, meeting materials, minutes, and follow-up activities.
• Maintain committee membership records, appointment tracking systems, and related documentation.
• Assist with survey administration activities and support quality assurance processes as directed.
• Support implementation of maternal health initiatives addressing social determinants of health, including housing-related programs for pregnant and postpartum women.
• Maintain participant, referral, voucher, and program tracking systems as applicable.
• Coordinate communications among healthcare providers, managed care organizations, community organizations, housing partners, state agencies, and other stakeholders.
• Develop and maintain organized filing systems, databases, tracking tools, and documentation repositories.
• Prepare correspondence, meeting materials, presentations, summaries, and other program-related documents.
• Maintain confidentiality and ensure accurate and timely documentation of program activities.
• Assist with planning and coordination of stakeholder meetings, trainings, and program-related events.

Preferred Skillset and Experience

• Bachelor's degree in Public Health, Social Work, Human Services, Health Administration, Public Administration, Sociology, Nursing, or a related field.
• Experience working in public health, healthcare, social services, maternal and child health, community-based programs, or related fields.
• Strong project coordination and organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills, including experience preparing reports, meeting minutes, and professional correspondence.
• Experience coordinating meetings, stakeholder engagement activities, and cross-functional teams.
• Strong attention to detail and ability to maintain accurate records and documentation.
• Proficiency with Microsoft Office Suite, Microsoft Teams, SharePoint, Excel, and database or tracking systems.
• Ability to work independently, exercise sound judgment, and adapt to evolving program needs.
• Experience working with diverse populations and community partners preferred.
• Experience supporting public health, healthcare, or social service programs preferred.