Social Services Clerk & Front Desk Coordinator

SALVATION ARMY A GEORGIA CORP; Waco (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Retirement Plan

Parental Leave

Job summary

SALVATION ARMY A GEORGIA CORP in Waco, TX is seeking a Full Time Social Services Assistant to provide direct client services and coordinate charitable programs. The role includes interviewing clients, determining eligibility, and helping with food, housing, clothing, and financial assistance.

The position also involves maintaining client records, coordinating with community agencies, handling donations, and supporting the food pantry operations.

Qualifications

• High school diploma or GED required.
• Two years experience in social/public service preferred.
• Ability to interview clients and document information accurately.
• Strong customer service and clerical skills.

Responsibilities

• Provides social service assistance in areas such as food, lodging, clothing, furniture, and financial aid; interviews clients to determine need and eligibility.
• Maintains accurate client records and referrals to community agencies; ensures compliance with program policies.
• Answers phones, greets visitors, and directs inquiries; handles mail and donations for the pantry and program.
• Prepares and files vouchers, coordinates housing, and assists with transportation and utility assistance as needed.

Skills

Communication

Interviewing

Record keeping

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

SALVATION ARMY A GEORGIA CORP in Waco, TX is seeking a Full Time Social Services Assistant to provide direct client services and coordinate charitable programs. The role includes interviewing clients, determining eligibility, and helping with food, housing, clothing, and financial assistance.

The position also involves maintaining client records, coordinating with community agencies, handling donations, and supporting the food pantry operations.