Social Services Assistant

Napa Valley Care Center; Napa (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Supportive team environment

Meaningful work

Growth opportunities

Benefits package

Stable healthcare career

Job summary

Napa Valley Care Center is seeking a compassionate Social Services Assistant to support residents’ psychosocial and medical-related needs. You will collaborate with the Social Services Director and an interdisciplinary team to promote well-being, dignity, and independence for residents and their families.

This role emphasizes discharge planning, community resource coordination, and education on Medicare and Medicaid. Join us to make a meaningful impact in a post-acute care setting.

Qualifications

• The role requires a high school diploma or equivalent.
• Strong communication and interpersonal skills are essential.
• Ability to maintain confidentiality and professionalism.
• Excellent organizational and documentation skills are required.

Responsibilities

• Assist with planning, implementing, and maintaining social service programs.
• Support residents and families with emotional, social, and adjustment needs.
• Participate in care planning and interdisciplinary team meetings.
• Document social service interventions and progress notes accurately.
• Assist with discharge planning and community resource coordination.
• Help arrange outpatient appointments and ancillary services.
• Educate residents and families regarding Medicare, Medicaid, and community resources.
• Coordinate services with healthcare providers, agencies, and family members.
• Maintain accurate records and resident confidentiality.
• Support resident advocacy and quality-of-life initiatives.
• Participate in orientation, training, and departmental meetings.
• Assist residents in achieving the highest level of independence and well-being possible.

Skills

Strong communication

Interpersonal skills

Confidentiality

Organizational skills

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Social Work, Human Services, Psychology, Healthcare Administration, or related field

Job description

Social Services Assistant

Pay: $19.00 - $25.00 per hour

Make a Difference Every Day

Are you compassionate, organized, and passionate about helping others navigate healthcare challenges? Join our team as a Social Services Assistant and play a vital role in supporting residents and their families throughout their healthcare journey.

In this rewarding position, you'll work closely with our Social Services Director and interdisciplinary team to ensure residents receive the emotional, social, and community support they need to achieve the highest possible quality of life.

Why Join Us?

• Competitive pay: $19.00 - $25.00 per hour
• Supportive and collaborative work environment
• Meaningful work that impacts lives daily
• Opportunities for professional growth and development
• Comprehensive benefits package for eligible employees
• Stable healthcare career with a respected post-acute care team

Position Summary

The Social Services Assistant helps coordinate and support the facility's social service program to ensure residents' psychosocial, emotional, and medically related social needs are met. This role serves as a key resource for residents, families, staff, and community agencies while promoting resident well-being, dignity, and independence.

Key Responsibilities

• Assist with planning, implementing, and maintaining social service programs
• Support residents and families with emotional, social, and adjustment needs
• Participate in care planning and interdisciplinary team meetings
• Document social service interventions and progress notes accurately
• Assist with discharge planning and community resource coordination
• Help arrange outpatient appointments and ancillary services
• Educate residents and families regarding Medicare, Medicaid, and available community resources
• Coordinate services with healthcare providers, agencies, and family members
• Maintain accurate records and resident confidentiality
• Support resident advocacy and quality-of-life initiatives
• Participate in orientation, training, and departmental meetings
• Assist residents in achieving the highest level of independence and well-being possible

Qualifications

Required

• High school diploma or equivalent
• Strong communication and interpersonal skills
• Ability to maintain confidentiality and professionalism
• Excellent organizational and documentation skills

Preferred

• Associate's or Bachelor's degree in Social Work, Human Services, Psychology, Healthcare Administration, or related field
• Prior experience in healthcare, skilled nursing, rehabilitation, or long-term care
• Knowledge of community resources and discharge planning processes

Ideal Candidate

You are:

• Compassionate and resident-focused
• Organized and detail-oriented
• Comfortable communicating with residents, families, and healthcare professionals
• Able to manage multiple priorities in a fast-paced environment
• Passionate about improving the lives of seniors and those requiring post-acute care services

Physical Requirements

• Ability to sit, stand, walk, and communicate throughout the workday
• Ability to lift or move up to 25 pounds occasionally
• Regular use of computers, phones, and office equipment
• Ability to assist during emergency situations as needed

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.