Social Services Analyst 1-3

State of Louisiana; Baton Rouge (LA); On-site; USD 22,000 - 30,000; Full time

Job summary

State of Louisiana – DCFS is seeking a Social Services Analyst 1-3 in Baton Rouge to support statewide programs for earned federal survivors' benefits for children in custody. The role emphasizes compliance, data management, and cross‑unit coordination.

The ideal candidate will have three years of social services experience or six years in any field or a bachelor’s degree, with strong analytical and organizational skills and a commitment to equity in public service.

Qualifications

• Three years of experience in social services OR six years of full-time experience in any field OR a bachelor's degree.
• Experience substitution: 30 semester hours = 1 year of experience; max substitution 120 semester hours = 4 years.

Responsibilities

• Screen children in DCFS custody to determine eligibility for earned federal survivors' benefits.
• Assist in applying for or assisting payees with benefits for the child.
• Maintain records of eligibility screenings, applications, payments and related activities.
• Provide technical assistance to regional offices, payees and external stakeholders.

Skills

Communication

Policy Adherence

Critical Thinking

Ethics

Professionalism

Education

Bachelor's degree

Job description

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

This vacancy is located in East Baton Rouge Parish,LA

Join Our Team at DCFS: Social Services Analyst 1-3

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

This position within Child Welfare is responsible for supporting the development, implementation, and ongoing operation of statewide programs and activities related to applying for, and management of, earned federal survivors' benefits administered by the Social Security Administration (SSA), the Department of Veterans Affairs (VA), or the Railroad Retirement Board (RRB) on behalf of children in the custody of DCFS.

The incumbent must have a foundational knowledge of statewide child welfare programs, basic understanding of requirements and regulations regarding earned federal survivors' benefits, and strong analytical and organizational skills to support statewide program operations and improvement.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

Selected Core Competencies:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions.

Selected Preferred Competencies:

• Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

• Three years of experience in social services; OR
• Six years of full-time experience in any field; OR
• A bachelor's degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

• Screens children in DCFS custody to determine whether they are receiving or may be eligible to receive earned federal survivors' benefits administered by SSA, VA, or RRB. Upon a determination that a child may eligible for earned federal survivors' benefits, takes the appropriate steps to apply for, or assist the representative payee in applying for, such benefits on behalf of the child.
• For children receiving earned federal survivors' benefits, takes the appropriate steps to maintain and manage, or assist the representative payee in maintaining and managing, such benefits on behalf of the child. Supports the provision of an annual accounting for children in custody receiving earned federal survivors' benefits.
• Provides technical assistance to regional offices, representative payees, and external stakeholders regarding earned federal survivors' benefits for children in the custody of DCFS.
• Maintains accurate records regarding eligibility screenings, applications, payments, and other activities related to earned federal survivors' benefits for children in the custody of DCFS and supports audit readiness by ensuring documentation is complete and consistent with State and Federal requirements.
• The incumbent performs other duties as assigned by the Child Welfare Manager(s), Deputy Assistant Secretary, Assistant Secretary of Child Welfare, Undersecretary, Deputy Secretary, and/or Secretary

Position-Specific Details:

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Career Progression: This position may be filled as a Social Services Analyst 1-3, depending on selected applicant.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Compensation: The referenced position has a Special Entrance Rate (SER) see below:

• Social Services Analyst 1 - SER: $16.42 hourly (Pay Level SS-410)
• Social Services Analyst 2 - SER: $17.56 hourly (Pay Level SS-411)
• Social Service Analyst 3 - SER: $21.27 hourly (Pay Level SS-413)

Work Location: Baton Rouge, La- State Office

Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.

Contact Information:

For further information about this vacancy contact:

Eulanda Batiste

[e-mail]

DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer (SAME) for People with Disabilities" that supports the recruitment, hiring, and retention of individuals with disabilities.