Administrative Assistant 5

DCFS-Department of Children and Family Services; Baton Rouge (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Department of Children and Family Services seeks an Administrative Assistant 5 in Baton Rouge to support the Deputy Assistant Secretary for statewide Care Connections operations.

The role requires handling executive scheduling, coordinating licensing and foster home activities, reviewing confidential communications, and driving statewide initiatives with high judgment and discretion.

Qualifications

• Requires experience in administrative services.
• Ability to follow federal/state rules, policies and procedures.
• Strong judgment and decision-making capabilities.
• Professional conduct and communication under pressure.
• Time management and prioritization skills between statewide operations.

Responsibilities

• Maintains executive calendars and schedules for statewide Care Connections operations.
• Coordinates administrative support for licensing, foster home certification, recruitment and permanency initiatives.
• Reviews sensitive correspondence and routes or acts on high-priority matters.
• Manages special projects and statewide initiatives related to Care Connections reform.
• Oversees purchasing requests, office supplies, travel docs, records, and equipment coordination.

Skills

Communicating Effectively

Following Policies and Procedures

Making Accurate Judgments

Displaying Professionalism

Managing Time

Job description

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

This vacancy is located in East Baton Rouge Parish- DCFS Child Welfare Office in Baton Rouge, LA.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

Administrative Assistant 5

This is a highly advanced clerical position in which the incumbent serves as the executive administrative and operational support assistant to the Deputy Assistant Secretary over statewide Care Connections operations within the Child Welfare Division. This position will perform advanced and highly responsible administrative duties requiring a high degree of independent judgment , initiative, discretion, and confidentiality in support of executive-level operations and statewide program coordination.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

Selected Core Competencies:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Selected Preferred Competencies:

• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
• Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.

If you're driven, collaborative, and ready to make an impact—this could be the opportunity for you!

Four years of experience in administrative services.

Experience Substitution:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Maintains executive calendars, schedules meetings, coordinates appointments, organizes travel arrangements, and manages scheduling priorities associated with statewide operational activities and initiatives.
• Provide administrative coordination support related to statewide Care Connections operations, including licensing, foster home certification, recruitment, family finding, matching, permanency initiatives, facility coordination, child placing agencies, and ICPC activities.
• Reviews correspondence, emails, reports, and telephone communications involving sensitive, confidential, or high- priority matters and determines appropriate routing, response, or follow-up actions.
• Coordinates and assists with special projects, statewide initiatives, operational planning activities and executive assignments related to Care Connections reform and program operations.
• Coordinates administrative operational activities including purchasing request, office supplies, travel documentation, records management, equipment coordination and administrative resource needs.

Position-Specific Details:

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location: Baton Rouge, La- State Office

Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.

Contact Information

Eulanda Batiste
[e-mail]

DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer (SAME) for People with Disabilities" that supports the recruitment, hiring, and retention of individuals with disabilities.