Business Analytics Specialist

DCFS-Department of Children and Family Services; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Department of Children and Family Services in Louisiana seeks a Business Analytic Specialist in East Baton Rouge Parish to collect, clean, and analyze complex data sets to support data-driven decisions across the agency.

You will design dashboards and reports using Tableau, Power BI, Salesforce, and Excel, collaborate with program staff, manage data sharing agreements, and ensure alignment with OTS and DCFS objectives.

Qualifications

• Six years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement.
• Bachelor’s degree required with relevant work experience; advanced degree preferred.
• Experience creating dashboards and analytics to inform program decisions.

Responsibilities

• Collect, clean and analyze complex data sets to identify trends and insights.
• Create dashboards and reports using Tableau, Power BI, Salesforce, and Excel.
• Collaborate with DCFS program staff to define data requirements and deliver analytics that support agency objectives.
• Ensure data sharing agreements and related documents are in place and compliant.
• Coordinate with Office of Technology Services on technology and contracting aspects.

Skills

Data analysis

Dashboard creation

Stakeholder collaboration

Tableau

Power BI

Excel

Education

Bachelor's degree

Advanced degree

Tools

Tableau

Power BI

Salesforce

Excel

Job description

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

We're looking for a Business Analytic Specialist, to join our team in East Baton Rouge Parish.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

This position with the Department of Children and Family Services (DCFS) is in the Office of Management and Finance (OMF), Digital Services System Integration and Data Analytics sections. This position is responsible for collecting, maintaining, and analyzing complex data sets to support data-driven decision-making across the agency.

Join Our Team at DCFS: Drive Excellence in the Office of Management and Finance.

If you are driven, collaborative, and ready to make an impact - this could be the opportunity for you!

Qualifications

• Six years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR
• Six years of experience in any field plus three years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR
• A bachelor's degree plus three years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR
• An advanced degree plus two years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Incumbent is responsible for daily activities of the Systems Integration and Data team by obtaining, maintaining, reviewing and analyzing data concerning programs and/or operations; scope and goal; and the policies, practices, methods and procedures used to implement and maintain programs.
• The incumbent is tasked in collecting, cleaning and analyzing complex data sets to identify trends, patterns and insights.
• The role will work closely with DCFS program staff and other departments to obtain well defined data requirements and understand the data needs and provide relevant analytics support that align with the agency’s objectives.
• Incumbent will create dashboards, reports and visualization using tools such as Tableau, Power BI, Salesforce, Excel or any other data analysis/reporting tools.
• Proactively communicate and collaborate with internal vendor requirements to deliver use cases, screen and interface design, as well as acceptance criteria.
• Ensures problem solutions, appropriate risk reductions, and business unit satisfactions.
• The incumbent is responsible for reviewing, managing and monitoring personal services contracts, Data Sharing Agreements (DSA) and Memorandums of Understanding (MOU) as related to DCFS projects.
• Incumbent must establish and maintain engagement and approval by Office of Technology Services (OTS) that include technology to include service strategy, service design, service operations, information technology contracts, budget preparation and invoicing.
• Performs any other duties as assigned in support of the mission of OMF and DCFS as directed by Digital Service management.

Position-Specific Details

Appointment Type: Probational, Promotional, or Job Appointment

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.

DCFS is an “Equal Opportunity Employer”, and Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.