Social Service Director

Ingleside Communities; Mount Horeb (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance options

Dental and Vision insurance

Company-paid life insurance

401(k) with employer match

PTO, True Flexible Scheduling, and Sh

Shift Differentials

Tuition reimbursement and continuing教育

Employee Assistance Program (EAP)

Referral bonuses, employee discounts,早

Early wage access

Job summary

Ingleside Communities in Mount Horeb, WI, seeks a Social Services Director to oversee residents' psychosocial needs and serve as liaison among departments. You will interview residents, coordinate care plans, and ensure compliance with regulations.

As the Social Services Director, you will work under the Nursing Home Administrator, develop community resources, and execute resident care plans after discharge in accordance with state and federal rules. This is a full-time role.

Qualifications

• Bachelor's degree in social work or human services or related field.
• Minimum one-year experience as a Social Worker in a long-term care setting (preferred).
• Knowledge of and ability to obtain community resources.
• Excellent oral and written communication skills.
• Fluency in English (reading, writing, speaking).
• Commitment to a multidisciplinary approach to resident care.
• Understanding and adherence to state and federal regulations.
• Flexibility with schedule to meet resident needs.

Responsibilities

• Oversees and maintains Social Services programs to meet residents' psychosocial and emotional needs.
• Ensures compliance with state and federal regulations, professional standards, and facility policies.
• Protects resident rights, dignity, privacy, and confidentiality; provides annual training for staff.
• Conducts resident and family interviews and completes psychosocial assessments and documentation.
• Coordinates resident care plan meetings and collaborates with the interdisciplinary team.
• Assists residents and families in understanding Medicaid, Medicare, and other financial assistance programs.
• Provides consultation and support to residents, families, staff, and community agencies.
• Develops community partnerships and coordinates educational programs and monthly support group meetings.
• Reviews and investigates resident and family complaints and grievances; maintains policies and procedures.

Skills

Communication skills

Fluent in English

Interdisciplinary collaboration

Flexibility

CPR certification

Education

Bachelor's degree in social work or human services

Job description

Position – Social Services Director (SSD)

Status: Full-Time

Schedule: Days | Monday to Friday 8:00A-4:30P and Holiday Rotation

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Job Summary:

As the Social Service Director, you will work under the direction of the Nursing Home Administrator and be responsible for promoting the general emotional and psychosocial needs of residents. You will act as the liaison among departments within Ingleside Communities as well as the discharge planner working with community resources to ensure resident needs are met after they are discharged. You will complete resident interviews and assessments, coordinate resident care plan meetings and develop and execute resident care plans based upon resident needs following state and federal regulations.

Compensation:

Health insurance options designed for flexibility

Dental and Vision insurance

Company-paid life insurance

401(k) with employer match

PTO, True Flexible Scheduling, and Shift Differentials

Tuition reimbursement and continuing education

Employee Assistance Program (EAP)

Referral bonuses, employee discounts, early wage access

Benefits vary by employment status (Full-time, Part-time, PRN)

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Key Responsibilities:

Departmental Management: Oversees and maintains Social Services programs to meet residents' psychosocial and emotional needs.

Regulatory Compliance: Ensures compliance with applicable state and federal regulations, professional standards, and facility policies.

Resident Rights and Confidentiality: Protects resident rights, dignity, privacy, and confidentiality; provides annual employee in-services.

Psychosocial Assessments: Conducts resident and family interviews and completes psychosocial assessments and required documentation.

Care Planning: Coordinates resident care plan meetings and collaborates with the interdisciplinary team.

Financial Assistance: Assists residents and families in understanding Medicaid, Medicare, and other available financial assistance programs.

Staff and Family Support: Provides consultation and support to residents, families, staff, and community agencies.

Community Relations: Develops community partnerships and coordinates educational programs and monthly support group meetings.

Complaints and Grievances: Reviews and assists in investigating and resolving resident and family complaints and grievances.

Policy and Procedure Development: Maintains departmental policies, procedures, goals, and objectives.

Professional Accountability: Demonstrates effective communication, organizational skills, independent judgment, and professional accountability.

• Other duties: Completes all other duties as assigned.

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Qualifications:

Required:

• Bachelor's degree in social work or human services (sociology, Rehab Counseling, Psychology)
• Minimum one-year experience as a Social Worker in a long-term care setting (preferred)
• Knowledge of and ability to obtain community resources
• Demonstrated excellent oral and written communication skills.
• Fluent in the English language with ability to read, write and speak English
• Commitment to a multi-disciplinary approach to resident care
• Demonstrated understanding and adherence to state and federal regulations
• Flexibility with schedule to meet resident needs

Preferred:

• Previous experience in long term care
• Possess skills in leadership and communication
• CPR certified is a plus

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What You Can Expect:

Hiring manager contact within 1-2 business days

1-2 interviews with leadership and mentor

Electronic onboarding and paid orientation

Community tour, badge, keys, and ongoing paid training

About Ingleside Communities:

Join our 80-bed skilled nursing community, where long-term care meets short-term rehab with heart. We’re proud of ourteam culture that feels more like family than work. Here, your voice matters, your ideas are valued, and your career truly grows.

Our community culture is guided by our Core Values:

Do the Right Thing | Foster Positive Relationships | Be Committed | Be Innovative | Coach, Guide, and Lead

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to protected status.

We encourage you to apply and become part of our family today!