Program Monitor-LDH

State of Louisiana; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Louisiana Department of Health, Office of Behavioral Health, seeks a motivated professional to join its Division of Health Plan Management. Help shape statewide Medicaid behavioral health programs and managed care partnerships, driving data–informed decisions that expand access to quality behavioral health services in Louisiana.

You will oversee peer support initiatives, supervise staff, and collaborate with state agencies and providers to remove transition barriers and strengthen community

Qualifications

• Five years of experience developing, managing, or evaluating health or social service programs.
• Six years of full-time work experience with or without a field focus plus health program experience.
• A bachelor’s degree plus two years of related experience.
• Advanced degree or JD plus one year of related experience.

Responsibilities

• Support individuals transitioning from nursing facilities to community-based living through outreach and planning.
• Advocate and coordinate with residents, families, and partners to create discharge and crisis plans.
• Provide peer support, referrals, and advocacy for My Choice Louisiana participants.
• Supervise statewide Peer Support Specialists including training and scheduling.
• Collaborate with OBH, OAAS, Medicaid MCOs and facilities to resolve transition barriers.
• Monitor program data, identify trends, and recommend improvements.
• Develop policies and outreach to expand peer support services.

Skills

Program management

Public health

Policy development

Partnerships coordination

Data analysis

Education

Bachelor's degree

Advanced degree or JD preferred

Job description

About This Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

The Louisiana Department of Health, Office of Behavioral Health (OBH), is seeking a motivated professional to join its Division of Health Plan Management. This is an exciting opportunity to help shape and oversee statewide Medicaid behavioral health programs, managed care partnerships, and innovative initiatives that impact the lives of Louisiana residents. Join a team driving data-informed decisions, strengthening healthcare systems, and expanding access to quality, person-centered behavioral health services across Louisiana!

Minimum Qualifications

• Five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• Six years of full-time work experience in any field plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• A bachelor’s degree plus two years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR
• An advanced degree or a Juris Doctorate plus one year of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

Job Duties

Job Duties and Other Information

• Support individuals residing in nursing facilities who are interested in transitioning to community-based living through outreach, non-clinical screenings, and person-centered transition planning.
• Advocate for individuals and coordinate with residents, families, support networks, and transition partners to develop discharge, wellness, and crisis plans that promote successful community integration.
• Provide direct peer support, individualized assistance, resource referrals, and advocacy to individuals participating in the My Choice Louisiana program before and up to 365 days following their transition.
• Supervise and oversee statewide Peer Support Specialists, including training, task assignments, performance monitoring, scheduling, time administration, and payroll coordination.
• Collaborate with OBH, OAAS, Medicaid Managed Care Organizations, providers, nursing facilities, and community partners to resolve transition barriers and support successful community placement.
• Monitor and maintain program data, documentation, and tracking systems; analyze statewide trends, identify service gaps, and recommend improvements to strengthen transition outcomes.
• Develop and implement policies, procedures, training, and community outreach initiatives to expand peer support services and enhance the statewide capacity for successful nursing facility transitions.

Position-Specific Details

Location: Office of Behavioral Health / Health Plan - Quality Management / East Baton Rouge Parish

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment or Detail to Special Duty

Cost Center: 3301010308

Position Number(s): 50634154

Contact Information

Casey Hickman
[e-mail]
LA Department of Health (LDH)
Division of Human Resources
PO Box 4818 Baton Rouge, LA 70821
225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

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Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.