Social Service Counselor 4A

Nunez Community College; Elmwood (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

Jefferson Parish Human Services Authority (JPHSA) invites applications for Social Service Counselor 4-A within the Behavioral Health Community Services division. The role coordinates, manages, and monitors contracted programs and services under the supervision of the CSSM, ensuring adherence to deliverables and program standards.

Ideal candidates bring six years of social services experience (or equivalent substitutions), and may require ADRA certification for certain programs.

Qualifications

• Demonstrated accountability in professional settings.
• Judgment based on relevant information and standards.
• Experience planning, executing, monitoring, and evaluating programs.

Responsibilities

• Monitors ACT vendor services for underinsured residents.
• Provides oversight and technical assistance to contractors (budget, staffing, data reporting).
• Assists contractors in improving workflow and service delivery.
• Initiates plans of correction and follows through with recommendations.
• Monitors grant/contract expenditures and budget adherence.
• Reviews budgets to actuals to track expenditures.
• Manages Hospital Coordination and Transition Program (HCT).
• Reviews referrals, care plans and documentation for interventions and admissions/discharges.
• Consults with CSSM on clinical matters for the program.
• Manages Assisted Outpatient Treatment (AOT) administration.
• Coordinates with ACT teams and maintains updates in EHR.
• Represents JPHSA in court records and staffing appearances.

Skills

Accountability

Judgment

Managing Programs

Driving Results

Team Building

Project Management

Education

Bachelor's degree in social services field

Advanced degree in social sciences

Job description

Jefferson Parish Human Services Authority (JPHSA) is a Local Governing Entity (LGE) created by the Louisiana Legislature in 1989. JPHSA is responsible for the management and operation of behavioral health and developmental disability Services in Jefferson Parish. JPHSA provides fully integrated primary and behavioral healthcare services through its JeffCare program.

The Behavioral Health Community Services (BHCS) division provides a continuum of community based behavioral health and supportive programs to assist individuals in their recovery from mental illness and/or addictive disorders. The Social Service Counselor 4-A is responsible for coordinating, managing, and monitoring contracted programs and services within the BHCS division under the direct supervision of the Behavioral Health Regional Director (Clinical and Support Services Manager).

An ideal candidate should possess the following competencies:

Selected Core Competencies:

• Demonstrating Accountability:The ability to accept ownership for your actions, behaviors, performance, and decisions.
• Making Accurate Judgments:The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
• Managing Programs: The ability to plan, execute, monitor, and evaluate programs to achieve strategic objectives and long‑term outcomes.

Selected Preferred Competencies:

• Driving Results:The ability to identify important goals and work to achieve them.
• Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.
• Managing Projects: The ability to plan, implement, and close out project initiatives by coordinating people, resources, and timelines to achieve defined outcomes.

• Six years of social services experience; OR
• Six years of full-time experience in any field plus three years of social services experience; OR
• A bachelor's degree plus three years of social services experience; OR
• An advanced degree in a social sciences field plus two years of social services experience.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full‑time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:

Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

Job Duties:

• Monitors the vendors providing Assertive Community Treatment (ACT) services for underinsured, uninsured residents of Jefferson Parish requiring that level of care
• Provides oversight and technical assistance to contractors which includes budget planning, staffing structure, and data reporting to ensure adherence to service deliverables and Statement of Work.
• Assists contractors in developing tools to improve workflow and overall quality of service deliverables
• Initiates plans of correction and follows up with the implementation of recommendations
• Monitors expenditures and accounts payable for grant and contract deliverables
• Reviews contract budget to actual expenses to assist in monitoring status of expenditures for over/underspending
• Manages and Monitors the Hospital Coordination and Transition Program (HCT)
• Reviews referrals, assessments, care plans and other documentation of contractors to ensure proper interventions and admissions/discharges within the program
• Consults with Clinical and Support Services Manager (CSSM) for any and all clinical matters that arise with program
• Manages and Monitors administration of the Assisted Outpatient Treatment Program (AOT)
• Coordinates with ACT teams to ensure services are received and gets regular updates about all participants. Documents staffing updates in EHR
• Represents JPHSA on court record, attending both staffing and court appearances, along with CSSM
• Monitors documentation of contractor for appropriateness of intervention and makes recommendations around service implementation

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment

Career Progression: This position does not participates in a Career Progression Group

Work Schedule:8:00 am - 4:30 pm

Compensation:The salary offered will be determined based on qualifications and experience.

Contact Information:

For further information about this vacancy, contact:

Enjoli Lewis

Jefferson Parish Human Services Authority

3616 S. I-10 Service Road West, Metairie, LA 70001

[e-mail]

504-838-5426

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.