Social Service Coordinator

Kin On; Seattle (WA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) plan

Paid holidays

Paid vacation

Paid sick leave

Flexible Spending Account

Employee Assistance Program

Job summary

Kin On seeks a Social Service Coordinator to oversee and implement community-based social services. You will advocate for clients, coordinate outreach, and conduct workshops addressing mental health, dementia, and caregiving needs.

You will gather client information, assess needs, and develop care plans while maintaining records and ensuring HIPAA compliance. Collaboration with departments and partners is essential.

Qualifications

• Bachelor's degree in social work; master's preferred.
• Two years of work experience in social or health services.
• Bilingual in English and Chinese preferred.
• Candidate must be authorized to work in the United States.

Responsibilities

• Support Kin On mission, vision and core values.
• Coordinate and participate in community outreach educating on mental health, Alzheimer's, dementia, Medicare/Medicaid, and long-term care services.
• Conduct workshops and presentations on mental health, caregiving, self-care, chronic disease self-management, fall prevention.
• Provide information, assistance, referral, service coordination and consultation to clients.
• Consult with family caregivers to support their caregiving needs.
• Interview and assess clients to determine needs via in-person, phone, or virtual visits.
• Develop and implement care plans per program requirements.
• Maintain client records per best practices, legality and program rules.
• Ensure operations comply with applicable rules; maintain HIPAA confidentiality.
• Communicate with regulatory and funding entities (e.g., DSHS, Aging and Disability Services, King County).
• Participate in meetings and professional development.
• Monitor and report service contracts; prepare program reports.
• Collaborate with Kin On departments and partner agencies to provide services.
• Perform other duties as assigned by Director of Community Wellness and Social Services.

Skills

Social work knowledge

Interpersonal skills

Project management

Problem-solving

Bilingual English/Chinese

Driver's license

Education

Bachelor's degree in social work

Master's in social work or related field (preferred)

Job description

The Social Service Coordinator is responsible for overseeing, coordinating and implementing the community-based social services and programs at Kin On.

Roles And Responsibilities

• Support and advocate for Kin On mission, vision and core values
• Coordinate and participate in community outreach to educate and inform the community on issues such as emotional health, Alzheimer's disease and dementia, Medicare and Medicaid, long-term care services.
• Conduct workshops and presentations to address mental health, caregiving, self-care, chronic disease self-management, fall prevention and related issues.
• Provide information and assistance, referral, service coordination and consultation services to clients.
• Provide consultation to help family caregivers to cope with their caregiving needs.
• Conduct client interview and assessment to determine the nature of client's situation and needs by gathering the client's medical, psychological, emotional and social information through in-person, phone and/or virtual visits.
• Develop and implement plan of care per program requirements
• Maintain client records based on best practice, legal and program requirements.
• Maintain operations by following policies and procedures, participating in quality reviews and consultations.
• Ensure operation is in compliance with all applicable federal, state and local rules and requirements.
• Maintain and protect client and record confidentiality by following the Health Insurance Portability and Accountability Act (HIPAA) requirements and Kin On client record policies.
• Maintain good communication with regulatory and/or funding entities (i.e., Department of Social and Health Services, Aging and Disability Services and King County, WA) on program related matters.
• Participate in business meetings and professional development activities
• Monitor and report service contract progress to supervisor.
• Prepare program report as required.
• Collaborate with other Kin On's departments and partner agencies to provide services.
• Perform other duties as assigned Director of Community Wellness and Social Services.

Minimum Qualifications

• Bachelor's degree in social work, human services or related fields, master's degree in social work or other human service disciplines (e.g., counseling, psychology) preferred.
• Two years of work experience in social or health services.
• Bilingual in English and Chinese preferred.
• Candidate must be authorized to work in the United States.

Knowledge, Skills And Abilities

• Strong knowledge in social work/human services practice
• High level of professionalism, and excellent interpersonal and communications skills (i.e., Able to communicate and establish effective rapport with clients and co-workers)
• Strong project management, organization and problem-solving skills.
• Have a working knowledge of Medicare, Medicaid and public, community resources for older adults in the Washington state and King County, WA.
• Have a valid Washington state driver's license, auto insurance and willing to drive.
• Ability to work collaboratively, independently and respectfully in a socio-culturally and economically diverse setting

Working Environment

Work is performed in a typical office environment and off-site that may include but not limited to senior centers, public housing, medical setting and client's residence.

Compensation And Benefits

• Pay: $25.00/hour - $29.00/hour
• Medical/Dental/Vision insurance plans (Full-time eligible)
• Life insurance (Full-time eligible)
• Flexible Spending Accounts
• Employee Assistance Program
• 401(k) retirement plan
• Paid holidays: 7 days
• Paid vacations: 1.54 hours for every 40 hours worked
• Paid sick leave: 1.24 hours for every 40 hours worked