Social Security Disability Case Manager

Mindset; New York (NY); Remote; USD 20,664 - 34,440; Full time

Benefits offered by this job

Remote first policy

Large responsibility from the start

Opportunities for advancement

Supportive team environment

Job summary

A mental health support organization is seeking a compassionate Social Security Disability Claims Case Manager to assist clients with their applications for Social Security Disability benefits. In this remote position, the ideal candidate will gather necessary documentation, advocate on behalf of clients, and ensure accurate claim processing. Strong interpersonal and communication skills are essential. This role offers a competitive pay range of $15 – $25 per hour and the opportunity for growth within the company.

Qualifications

• Bachelor's degree in social work, psychology, or a related field preferred.
• Previous experience working with Social Security claims or similar benefits programs.
• Strong interpersonal and communication skills.
• Ability to empathize with clients and provide compassionate support.
• Excellent organizational skills and attention to detail.
• Proficiency in Google Suite and other relevant software programs.
• Ability to work independently and as part of a team.
• Knowledge of Social Security policies and procedures preferred.

Responsibilities

• Gather required documentation from clients to support their claims.
• Provide guidance and support throughout the claims process.
• Advocate on behalf of clients for accurate processing of claims.
• Communicate with Social Security Administration officials to resolve discrepancies.
• Handle a high call volume.
• Maintain detailed records of client interactions and claim updates.
• Stay updated on changes to Social Security policies.

Skills

Interpersonal skills

Communication skills

Organizational skills

Empathy

Proficient in Google Suite

Education

Bachelor's degree in social work, psychology, or a related field

Tools

Virtual phone systems

Online scheduling software

Job description

About Mindset Care, Inc.

Mindset was founded to create a better experience for those with a mental illness and their caregivers in applying for Social Security Disability benefits. Our team of Social Security Disability lawyers and representatives has helped thousands of individuals through the arduous process of obtaining Social Security Disability Insurance (SSDI) and/or Supplemental Security Income (SSI) through the Social Security Administration.

Position Overview

We are seeking a dedicated and compassionate Social Security Disability Claims Case Manager to join our team. The ideal candidate will be responsible for assisting clients with the application process, gathering necessary documentation, advocating on behalf of clients, and ensuring that all claims are processed accurately.

Responsibilities

• Gather required documentation and information from clients to support their claims.
• Provide guidance and support to clients throughout the claims process which can be lengthy.
• Advocate on behalf of clients to ensure that their claims are processed accurately and efficiently.
• Communicate with Social Security Administration officials to resolve any issues or discrepancies that may arise.
• Handle a high call volume.
• Maintain detailed records of client interactions and claim status updates.
• Stay up-to-date on changes to Social Security policies and procedures.

Qualifications

• Bachelor's degree in social work, psychology, or a related field (preferred).
• Previous experience working with Social Security claims or similar benefits programs.
• Strong interpersonal and communication skills.
• Ability to empathize with clients and provide compassionate support.
• Excellent organizational skills and attention to detail.
• Proficiency in Google Suite and other relevant software programs.
• Ability to work independently and as part of a team.
• Knowledge of Social Security policies and procedures (preferred).

Preferred Qualifications

• Experience working in a remote or virtual office environment.
• Knowledge of virtual phone systems and online scheduling software.

Schedule

• 40 hours a week, limited overtime.

Benefits

• Remote first policy.
• Large responsibility from the start.
• The ability to ascend within the company.
• A team of creative, transparent entrepreneurs driven to accomplish our mission.

The Pay Range For This Role Is

15 – 25 USD per hour (Remote)