Social Security Disability Case Manager

Demandlane; United States; Remote; USD 50,000 - 62,000; Full time

Job summary

Demandlane is looking for a dedicated Case Manager to assist clients in navigating the Social Security Disability (SSD) process. This full-time role involves case development, client communication, and coordination with medical professionals to ensure clients receive the support they need throughout their claims process.

Qualifications

• Minimum 4 years of experience working with social security claims.
• Experience in a remote or virtual office environment preferred.
• Bilingual skills (especially Spanish) are a plus.

Responsibilities

• Serve as the primary point of contact for clients applying for SSDI and/or SSI benefits.
• Gather required documentation from clients to support their claims.
• Communicate regularly with clients to provide support and updates.

Skills

Compassionate

Effective communicator

Organizational skills

Attention to detail

Ability to empathize

Education

Bachelor's degree in social work, human services, legal studies, psychology, or related field

Tools

Google Suite

Case management systems

Job description

This range is provided by Demandlane. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $62,000.00/yr

About Us:

We are launching a disability advocacy group to help individuals navigate the Social Security Disability (SSD) process with compassion, integrity, and expertise. Our team is growing, and we’re seeking a dedicated Case Manager to join our mission-driven organization.

Position Summary:

The Social Security Disability Case Manager will serve as the primary point of contact for clients applying for SSDI and/or SSI benefits. This role involves case development, documentation review, client communication, coordination with medical professionals, and support throughout the claim process.

Key Responsibilities:

• Gather required documentation and information from clients to support their claims.
• Communicate regularly with clients to provide updates, guidance, and support.
• Prepare clients for SSA medical evaluations, consultative exams, and hearings.
• Maintain detailed, up-to-date case notes in case management software.
• Communicate with social security administration officials to resolve any issues or discrepancies that may arise.
• Monitor deadlines and ensure timely submission of all documents and appeals.
• Stay up-to-date on changes to social security policies and procedures.

Qualifications:

• Bachelor's degree in social work, human services, legal studies, psychology, or a related field (or equivalent experience).
• Minimum 4 years of experience working with social security claims or similar benefits programs.
• Compassionate, patient, and effective communicator.
• Ability to empathize with clients and provide compassionate support.
• Excellent organizational skills and attention to detail.
• Proficiency in Google Suite, case management systems, and other relevant software programs.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience working in a remote or virtual office environment.
• Strong knowledge of SSA disability programs and processes.
• Bilingual skills (especially Spanish).
• Remote first policy
• Large responsibility from the start
• Ability to grow

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Legal Services

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