H-2B/TN Case Manager Remote US

Seso; Tennessee; Remote; USD 60,000 - 80,000; Full time

Job summary

Seso is on the hunt for an Immigration Case Manager to streamline and manage vital visa processes for agricultural workers. In a role focused on compliance and customer advocacy, you'll play a key part in modernizing agricultural labor solutions. The ideal candidate will have a robust background in immigration cases, especially H-2B and PERM certifications. Join us to make a difference in agribusiness and support the lives of farmworkers across the U.S.

Qualifications

• 2+ years experience in immigration or non-immigrant visa petitions.
• Experience in managing customer accounts in a fast-paced environment.
• Demonstrated ability to navigate complex situations professionally.

Responsibilities

• Manage a portfolio of immigration cases ensuring compliance.
• Act as chief communicator for clients regarding visa processes.
• Advocate for process and product improvements.

Skills

High-Volume TN or H-2B filing experience

Customer-facing experience

Process management

Proficient in PERM process

Superior communications skills

Organizational skills

Tools

Electronic case management software

Job description

American farmers have made tremendous technology advancements through hardware improvements and investments in precision agriculture. However, when it comes to the back-office, most farms are decades behind, relying on spreadsheets, filing cabinets, and decades-old on-prem software to recruit, manage, and pay their workforce. Seso is addressing this problem by modernizing the back-office for the farm.

Our mission is to build the premier platform for agribusiness to hire and manage their workforce and improve the lives of agricultural workers. We are addressing American farmers’ biggest pain point - access to qualified labor - through a software-enabled labor solution that automates the H-2A visa. Our comprehensive HR platform streamlines and automates the hiring process for farms and seamlessly integrates their efforts across recruitment, onboarding, payroll, and insurance while providing workers access to financial services for the first time.

Seso has raised over $60M from Tier I investors including Index, Founders Fund, and Mary Meeker at Bond, and has been recognized with awards including Forbes Rising Stars and Andreessen Horowitz's American Dynamism 50.

Location:
Remote USA

We are seeking an experienced Immigration Case Manager to join our dynamic team, focused on providing exceptional support for both immigrant and non-immigrant employment-based visa cases. In this critical role, you will manage a diverse portfolio of existing and newly initiated cases across H-2B, TN, L-1B, and PERM labor certifications, ensuring that all are handled efficiently and in compliance with current immigration policies and procedures. Your expertise will be instrumental in guiding team members and internal clients through the complexities of immigration inquiries and processes.

Responsibilities

• Case Manager:
  • Chief communicator and point of contact for client throughout the process for TN, H-2B, PERM and other immigration cases
  • Collect and prepare all necessary documentation for TN, H-2B, PERM and other immigration cases with strict deadlines
  • Ensure that TN, H-2B, PERM and other immigration cases are submitted free of mistakes and include all essential information required to meet the regulations
  • Communicate on behalf of clients with State Workforce Agencies, the Department of Labor, and the United States Citizenship and Immigration Services
  • Collaborate with internal and external immigration attorneys on complex cases
  • Maintain accurate, complete, and confidential case files on Seso's proprietary platform
• Communicate complex concepts and priorities clearly to both customers that have had extensive experience with visa programs and those that are learning
• Utilize your deep knowledge and experience in order to build up other team members
• Actively listen to our clients to understand their unique challenges, and advise them on compliance
• Customer Advocate:
  • Advocate for process and product improvements that solve customer pain points
  • Identifying process improvement opportunities so the company can build systems, tech and automation around it

Skillset

• High-Volume TN or H-2B filing experience highly preferred
• 2+ years experience filing and/or overseeing the filing of TN, H-2A, H-2B, H-1B, EB-3, L-1, O-1, PERM or similar employment-based immigration or non-immigration visa petitions preferred
• 2+ years of experience in customer-facing roles, with a steady progression toward managing relationships with customer accounts; experience in agriculture and/or a start-up environment preferred
• Proficient in the PERM process, with experience in conducting and documenting labor market tests preferred
• A proven track record of success in process management and demonstrated technical aptitude
• Experience working independently, as well as collaboratively in a fast-paced, high-intensity environment with professionalism, humor, grace and grit
• Superior communications skills (presentation, written, & verbal) in order to communicate effectively and proactively with clients, team members, and the broader organization
• Experience motivating and mentoring other team members
• Experience using electronic case management software
• Ruthlessly organized with the ability to prioritize, delegate, multi-task, and execute with tight, strict deadlines
• Ability to independently navigate complex and emotional situations in a professional manner
• Demonstrable interest in agriculture and passionate about improving the lives of farmers and farmworkers

Compensation: Up to $80,000 annually, however, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job related skills and experience for accuracy. These considerations can cause your compensation to vary and will also be dependent on your location.

Diversity is more than a commitment at Seso, it is the foundation of what we do. We pride ourselves on building the premier platform that serves agribusiness and improves the lives of agricultural workers. We believe in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin and all the other fascinating characteristics that make us all feel welcome.

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