Social Security Case Specialist

Farah & Farah; Jacksonville (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Farah & Farah is seeking a dedicated Social Security Case Specialist to assist clients with SSA cases, manage the entire case process, and ensure timely filing of appeals and documents. The role is full-time and onsite, offering meaningful impact for clients navigating Social Security claims.

Key duties include scheduling, file organization, client updates, and coordinating with SSA offices to track decisions and deadlines, while maintaining accurate records and preparing correspondence for

Qualifications

• Ability to thrive in a fast-paced environment.
• Exceptional attention to detail and problem solving skills.
• Strong interpersonal skills and the ability to follow direction.
• Excellent organizational and multitasking abilities.
• Solid computer skills, especially with Microsoft Word and Outlook.
• Strong verbal and written communication skills.

Responsibilities

• Perform administrative duties: scheduling, organizing case files, and logistics.
• Maintain regular communication with clients, management and attorneys.
• Coordinate updates with SSA/Hearing's office for case progress.
• Manage paper and electronic filing systems for files.
• Prepare legal documentation and correspondence for review and submission.
• Monitor deadlines and ensure timely filing of claims and appeals.
• Follow-up with clients and SSA to facilitate case processing.
• Organize medical records and evidence for case preparation and attorney review.

Skills

Attention to detail

Problem solving

Interpersonal skills

Communication skills

Organization

Multitasking

Microsoft Word

Outlook

Tools

Microsoft Word

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Social Security Case Specialist

F arah & Farah is the premier personal injury law firm in Southeast Georgia and Northeast Florida, built upon the foundations of honesty, hard-work, and experience our clients can trust.

We are seeking a dedicated and detail-oriented Social Security Case Specialist to join our team. In this important role, you will assist clients with Social Security cases, manage the entire case process, and ensure timely filing of appeals and other required documentation with the Social Security Administration (SSA). This is a full-time, onsite position offering the opportunity to make a meaningful impact on our clients' lives.

Key Responsibilities:

• Perform administrative duties, such as scheduling, organizing case files, and managing logistics.
• Continuous communication with pertinent cases updates to clients, management, and attorneys
• Maintain consistent contact with SSA/Hearing's office for case updates, decisions, and any other claim information
• Maintain and manage the accuracy of files in paper or electronic filing systems
• Prepare legal documentation and correspondence for review and submission
• Monitor cases to ensure deadlines are met
• Follow-up with clients and SSA to facilitate completion and processing of claims
• Collect, examine, and organize evidence and other legal documents for case preparation, and attorney review
• Review and organize medical records to determine what records need to be requested

Minimum Qualifications:

• Ability to thrive in a fast-paced environment
• Exceptional attention to detail and problem solving skills
• Strong interpersonal skills and the ability to follow direction
• Excellent organizational and multitasking abilities
• Solid computer skills, especially with Microsoft Word and Outlook
• Strong verbal and written communication skills