Social Media Safety & Content Moderator

careersus-teleperformance; United States; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401(K) plans

Life insurance

Employee assistance programs

Job summary

Teleperformance USA is seeking a Social Media Content Moderator to review user-generated content on client platforms at our Port St. Lucie, FL site. You will assess images, videos, and text against community guidelines to protect user experience and brand integrity.

The role emphasizes steady attention to detail, reliable attendance, and the ability to manage sensitive material. Prior customer service or sales exposure is a plus, with on-site training and ongoing policy updates provided.

Qualifications

• Experience navigating internet websites including social media and commercial sites.
• Ability to review online content that may be inappropriate or explicit.
• Strong attention to detail and accuracy in moderation tasks.
• Typing speed of at least 25 words per minute.
• Customer service experience is a plus and preferred.
• Reliable attendance and consistent work history are valued.

Responsibilities

• Review content to ensure compliance with community guidelines and quality standards.
• Participate in regular training and policy updates.
• Classify or remove content per client parameters and turnaround times.
• Handle highly sensitive content with discretion and confidentiality.
• Provide insights to improve processes, policies, and product features.
• Stay up to date with workflow changes and standards.

Skills

Internet navigation

Content review

Attention to detail

Typing speed

Customer service

Attendance reliability

Windows familiarity

Education

High school diploma or equivalent

College degree preferred

Tools

Windows

Job description

Teleperformance USA is seeking a Social Media Content Moderator to review user-generated content on client platforms at our Port St. Lucie, FL site. You will assess images, videos, and text against community guidelines to protect user experience and brand integrity.

The role emphasizes steady attention to detail, reliable attendance, and the ability to manage sensitive material. Prior customer service or sales exposure is a plus, with on-site training and ongoing policy updates provided.