Social Media Coordinator

Chick-fil-A | Centennial Hills at 95 Plaza; Las Vegas (NV); On-site; USD 42,000 - 65,000; Full time

Job summary

Chick-fil-A Centennial Hills is seeking a Social Media Coordinator to tell the heart of our restaurant and community through engaging online storytelling. This role amplifies our presence, celebrates our people, and showcases the joy of what we do both inside the restaurant and throughout the Centennial Hills community.

You will create authentic content, maintain a positive brand voice, engage with guests online, cover events, and coordinate with leadership to plan posts.

Responsibilities

• Content Creation and Posting- Create and post content that aligns with restaurant marketing goals and Chick-fil-A’s national campaigns. Capture authentic photos and videos that highlight our team, guests, and community involvement.

Job description

Social Media Coordinator at Chick-fil-A Centennial Hills

• The Social Media Coordinator is responsible for sharing the heart of Chick-fil-A Centennial Hills with our guests and community through engaging, creative, and intentional online storytelling. This role exists to amplify our presence, celebrate our people, and showcase the joy of what we are doing both inside the restaurant and throughout the Centennial Hills community. Every post should reflect our mission of being a light in this community.

Core Responsibilities

• Content Creation and Posting- Create and post content that aligns with restaurant marketing goals and Chick-fil-A’s national campaigns. Capture authentic photos and videos that highlight our team, guests, and community involvement. Maintain professionalism by ensuring all content is positive, inclusive, and high-quality.
• Event and Community Coverage - Collaborate with the Events and Community Outreach team to promote and document restaurant events, community partnerships, and team celebrations. Post about upcoming events and share highlights afterward to increase engagement and awareness.
• Brand and Voice Consistency - Ensure all posts, graphics, and captions reflect Chick-fil-A’s brand standards and the restaurant’s personality. Represent our values with integrity, warmth, and creativity.
• Engagement and Growth - Engage with followers through comments, messages, and stories in a kind and professional manner. Look for opportunities to connect with guests and community members online. Continuously seek new ideas to improve engagement and reach.
• Scheduling and Collaboration - Communicate and schedule your week with leadership to plan content creation and posting times. Coordinate with internal leaders to gather content and approvals. Maintain a consistent presence across all platforms.

Expectations

• Communicate weekly with leadership to align priorities and posting plans
• Represent Chick-fil-A Centennial Hills with professionalism and care in every post
• Be creative, proactive, and intentional in highlighting both our people and community
• Maintain brand consistency and uphold our mission of being a light in Centennial Hills