Social Media Coordinator

Chick-fil-A; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Work Directly With Operator

Competitive Pay

Great Place to Work

Job summary

Chick-fil-A Belterra is seeking a Social Media Coordinator to manage public interactions and implement social media strategies. The role includes analyzing engagement data, spotting trends in guest interactions, and planning digital campaigns to grow the online community.

The position involves maintaining a monthly marketing calendar, coordinating with internal sources, and creating brand-building concepts that are distinctive and on-brand.

Qualifications

• Experience analyzing engagement data on social platforms.
• Ability to identify trends in guest interactions and feedback.
• Experience planning and executing digital campaigns to build communities.

Responsibilities

• Act as liaison for company interactions with the public on social media.
• Analyze engagement data and report on performance.
• Plan and execute digital campaigns to build an online community.
• Maintain a monthly marketing calendar and coordinate with internal sources.
• Develop brand-building, executable social concepts and campaigns.
• Ensure compliance with company policies across channels.

Skills

Engagement analytics

Trend identification

Campaign planning

Social media management

Job description

A Social Media Coordinator is responsible for acting as a liaison for our company's interactions with the public and implementing social media platforms strategies. Duties include analyzing engagement data, identifying trends in guest interactions and planning digital campaigns to build a community online, maintaining a monthly marketing calendar along with internal sources such as Spotlight.

Responsibilities include:

• Protect and Guard the Brand of Chick-fil-A Belterra
• Act as Brand Ambassadors to the community in the restaurant, social media, events, cares etc..
• Update store hours in the event of emergencies or holidays
• Post/maintain all in store campaign strategies, hiring flyers, etc.
• Think strategically to increase community engagement with Chick-fil-A Belterra Village
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect.
• Manage creation, execution and implementation of daily social media and monthly marketing initiatives and deliverables
• Craft marketing concepts that are brand building, brand appropriate, executable and distinctive
• Strictly adheres to all Company policies and procedures.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.