Front of House Manager

Chick-fil-A; Lorain (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible Hours

Closed Sundays

Competitive Pay

Scholarship Opportunities

Referral Bonus

Break Meal Allowance

Health Insurance Benefits

Paid Time Off

Job summary

Chick-fil-A in Lorain, Ohio, is seeking a Manager responsible for managing shifts and ensuring excellent guest experiences. Responsibilities include overseeing Team Members in food preparation, maintaining cleanliness, addressing guest issues, and adhering to company policies.

The ideal candidate will excel in a high-paced environment and contribute positively to team dynamics. Benefits include flexible hours, competitive pay, scholarship opportunities, health insurance, and more.

Qualifications

• Must be able to lift more than 25lbs.
• Strong customer service skills are required.
• Ability to work in a fast-paced environment.

Responsibilities

• Insures that Team Members follow recipes and read tickets accurately.
• Addresses guest issues and maintains positive working relationships.
• Ensures the cleanliness of workstations and facility.

Job description

At Chick-fil-A, Manager are responsible for all aspects of shift management and ensuring that each restaurant guest has an outstanding experience.

Responsibilities include:

• Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Insures that workstations are clean at all times.
• Insures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Strictly adheres to all Company policies and procedures.
• Must be able to lift more than 25lbs
• Job may require long hours on your feet
• This job is like running a sprint with a smile. Great customer service at a high pace of work is always a requirement

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
• Scholarship Opportunities - Since 1970, Chick-fil-A has invested more than $112 million in scholarships to help over 67,000 Team Members pursue a college education and achieve their remarkable future — whether it’s with Chick-fil-A or elsewhere.
• Referral Bonus - Have some awesome friends? Have them come work with you and get paid to do it.
• Break Meal Allowance - As part of our appreciation to you, we want to feed you each shift you work.
• Health Insurance Benefits
• Paid Time Off