PM Front of House Leader

Chick-fil-A; Fircrest (WA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Closed Sundays

Leadership Development Program

Competitive Pay

Flexible Hours

401k, Healthcare, and Paid Time Off

Scholarship Opportunities

Job summary

Chick-fil-A is looking for a Front of House Leader in Fircrest, Washington, responsible for shift management and ensuring outstanding guest experiences. The role involves supervising team members, adhering to company policies, and addressing guest issues. Benefits include leadership development programs, competitive pay, and flexible hours. This is a stepping-stone to more opportunities in the world of business.

Responsibilities

• Ensure Team Members follow recipes and accurately prepare all orders.
• Maintain hospitality and cleanliness standards.
• Monitor service speed and cleanliness of workstations.
• Enforce cash handling procedures.
• Address guest issues and maintain positive relationships.

Job description

At Chick-fil-A, Front of House Leaders are responsible for assisting the team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Managers are responsible for supervising personnel on the assigned shift; following established opening and closing procedures.

Responsibilities include:

• Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Maintaining the level of hospitality and cleanliness Chick-fil-A is known for.
• Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Ensures that workstations are clean at all times.
• Ensures that cashiers follow cash handling procedures at all times.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Perform any of the tasks above as needed throughout shift.
• Addresses guest issues that may arise.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Communicates employee performance and policy/procedure violations and documents properly..
• Strictly adheres to all Company policies and procedures.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Leadership Development Program - We pay for a leadership coach to work with you to help you grow. We want to help you reach your goals whether that's with us or elsewhere down the road.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
• Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• 401k, Healthcare, and Paid Time Off
• Scholarship Opportunities