Social Media Community Manager

Dawson; Columbus (OH); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Dawson is seeking a Social Media & Community Manager in Columbus to engage audiences, shape content strategies, and monitor trends across assigned brands.

You will capture content, edit visuals, publish posts, and report insights to stakeholders, while working with cross-functional teams to maintain best practices and policies.

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field
• 2+ years of community management experience
• Strong knowledge of social media best practices and current social media trends
• Excellent presentation and interpersonal skills with the ability to communicate results and recommendations to stakeholders
• Familiarity with social content creation tools, including native social media editing tools, CapCut, and Adobe Express
• Excellent written and verbal communication skills
• Strong organizational and attention-to-detail skills
• Ability to prioritize and manage multiple projects in a fast-paced environment with changing and complex demands
• Positive attitude with strong problem-solving skills
• Proactive and independent approach to work

Responsabilités

• Monitor social media channels and engage with consumers on behalf of assigned brands
• Identify social trends and content inspiration to generate, recommend, and develop social media content ideas
• Capture content as needed to support social content plans and make minor design edits
• Publish and boost social media posts across relevant channels
• Develop and report community insights using inbound social activity and external social listening
• Collaborate with cross-functional teams to develop and maintain social media response guidelines and best practices
• Monitor and report on competitive social media activity
• Research and vet social media influencers for activations and content opportunities
• Ensure social media activations follow established policies and guidelines
• Escalate social media crisis events and communicate potential impacts to cross-functional teams
• Support new social channel launches by developing plans and documenting requirements for successful execution

Description du poste

• Monitor social media channels and engage with consumers on behalf of assigned brands
• Identify social trends and content inspiration to generate, recommend, and develop social media content ideas
• Capture content as needed to support social content plans and make minor design edits
• Publish and boost social media posts across relevant channels
• Develop and report community insights using inbound social activity and external social listening
• Collaborate with cross-functional teams to develop and maintain social media response guidelines and best practices
• Monitor and report on competitive social media activity
• Research and vet social media influencers for activations and content opportunities
• Ensure social media activations follow established policies and guidelines
• Escalate social media crisis events and communicate potential impacts to cross-functional teams
• Support new social channel launches by developing plans and documenting requirements for successful execution

What We're Looking For:

• Bachelor's degree in Business, Marketing, Communications, or a related field
• 2+ years of community management experience
• Strong knowledge of social media best practices and current social media trends
• Excellent presentation and interpersonal skills with the ability to communicate results and recommendations to stakeholders
• Familiarity with social content creation tools, including native social media editing tools, CapCut, and Adobe Express
• Excellent written and verbal communication skills
• Strong organizational and attention-to-detail skills
• Ability to prioritize and manage multiple projects in a fast-paced environment with changing and complex demands
• Positive attitude with strong problem-solving skills
• Proactive and independent approach to work

About Dawson

Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.