Social Impact Programs Director

The Salvation Army; Boston (MA); On-site; USD 39,000 - 65,000; Full time

Benefits offered by this job

PTO including holidays and personal/f?

Pension Plan

Health insurance

Short-Term Disability

Flex Spending Accounts

Public Student Loan Forgiveness

Volunteer and staff training

Job summary

The Salvation Army's Ray & Joan Kroc Community Center seeks a Social Ministries Manager to lead development and administration of community care programs for adults, children, and families. Oversees case management, staff and volunteer supervision, and collaboration with other providers, with a focus on outcomes and program budgets.

Requirements include a BS in social work, MSW preferred, 5+ years in social services, and strong data/budget skills.

Qualifications

• Bachelor’s degree in social work required.
• MSW preferred.
• Minimum of 5 years’ experience in social work or the social services field.
• Direct Care in a Human Service setting as well as supervisory/management experience.
• Knowledge of Social Service field/Community Resources.
• Ability to develop budgets, reports, and to maintain and monitor statistical data and fiscal records related to social services.
• Demonstrate knowledge and ability related to the principles and delivery of strengths-based case management.
• Results-oriented, with demonstrated ability to work well with people at all levels of the organization.
• Proficiency in Microsoft applications and data management systems.
• Valid driver’s license and use of official vehicle may be required. Ability to travel as needed.

Responsibilities

• Interview clients and assess needs and resources of clients.
• Provide emergency assistance, counseling, advocacy to clients according to the needs assessed.
• Make referrals to area agencies for further services.
• Schedule appointments for clientele as needed.
• Maintain accurate and confidential daily records of clients including but not limited to forms/files/correspondence/statistical information/ and other records as required.
• Recognize spiritual needs of persons which may require referral to the Corps Officers (who are ordained ministers of The Salvation Army).
• Assist with the implementation and coordination of social ministries programs at Corps
• Maintain inventory for feeding program and emergency food pantry, including supporting Corps officers in grant and in-kind donation development.
• Network with and cultivate collaborative relationships with key personnel at other social service agencies and community-based organizations in the corps area.
• Attend community meetings as requested by Corps Officers
• Identify and interact with families and individuals to assess their requirements, find internal and external social services programs that would assist them, assess their most urgent needs, appraise the situation, and listen to the clients’ concerns.
• Develop a detailed plan of action to address identified root causes and needs of eligible clients, set goals and outcomes for said clients, and find necessary resources to meet the goals
• Establishing and strengthening solid community collaborations with outside agencies, and serving as a client advocate, enhancing a collaborative relationship to maximize the family’s ability to make informed decisions.
• Consult with other external agencies to provide support services and resources.
• Keep comprehensive records of clients’ progress throughout the process, including every call, referral, and home visit to track a family’s success.
• Input accurate and complete data for all contacts with clients into the social ministries database and required data tracking into Service Point database. Participate in required social service, counseling, and other appropriate TSA trainings.
• Stay in touch with clients to ensure the services were beneficial and that their needs are still met after pointing clients in the right direction for services.
• Maintain confidentiality, respect privacy, and preserve the clients’ routine and independence as much as possible.
• Manage social ministries programs and staff supervision.
• Collaborate with community partners and funding sources.
• Ensure compliance with Keep SAfe training and related requirements.

Skills

Social work

Team leadership

Case management

Budgeting

Data management

Microsoft Office

Communication

Bi-lingual

Education

Bachelor's degree in social work

MSW preferred

Tools

Service Point database

Microsoft Office Suite

Job description

The Salvation Army's Ray & Joan Kroc Community Center seeks a Social Ministries Manager to lead development and administration of community care programs for adults, children, and families. Oversees case management, staff and volunteer supervision, and collaboration with other providers, with a focus on outcomes and program budgets.

Requirements include a BS in social work, MSW preferred, 5+ years in social services, and strong data/budget skills.