Social Community & Engagement Strategist

Adelphi Group; New York (NY); Vor Ort; USD 85.000 - 100.000; Vollzeit

Zusammenfassung

Omnicom is seeking a Community Manager to develop and execute organic social strategies across major platforms. You will partner with agency and brand teams to create monthly content plans, monitor channels, and foster engagement with followers and creators.

You will escalate urgent issues per established protocols and produce regular insights reports. You will collaborate with internal teams on trend-driven content, platform guidelines, and a data-informed approach to strategy, ensuring

Qualifikationen

• Develop and execute an organic social strategy across platforms.
• Create monthly content plans with agency and brand teams.
• Monitor channels and respond in the brand’s voice.
• Foster engagement and relationships with followers and creators.
• Escalate sensitive or customer-service issues per processes.
• Track engagement and prepare regular reports with learnings.
• Follow brand guidelines, platform policies, and moderation standards.
• Identify trends and share insights with internal teams.
• Co-develop creative content for ongoing monthly calendar with creative team.

Aufgaben

• Develop organic social strategy and publish plans with brand teams.
• Monitor and respond to comments and messages in brand voice.
• Foster positive engagement and build relationships with followers and creators.
• Escalate urgent issues through established processes.
• Track engagement and report learnings with recommendations.
• Collaborate on content quality and consistency across formats.
• Translate social insights into bigger-brand strategy with strategists.
• Collaborate on briefs for content series rooted in data and cultural relevance.
• Contribute to post-campaign analysis and future ideas.

Kenntnisse

Social strategy development

Content planning

Community management

Engagement monitoring

Crisis/escalation handling

Reporting & insights

Brand guidelines adherence

Trend identification

Influencer recommendations

Cross-team collaboration

Tools

Tiktok

Meta

X

Snapchat

Pinterest

Youtube

Meltwater

InflunencerIQ

Brandwatch

Sprout Social

Hootsuite

Capcut

Jobbeschreibung

Omnicom is seeking a Community Manager to develop and execute organic social strategies across major platforms. You will partner with agency and brand teams to create monthly content plans, monitor channels, and foster engagement with followers and creators.

You will escalate urgent issues per established protocols and produce regular insights reports. You will collaborate with internal teams on trend-driven content, platform guidelines, and a data-informed approach to strategy, ensuring