Social & Community Advocate — Associate

Riverside-Natural-Foods; Chicago (IL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

RRSP/401k match

Profit sharing

Tuition reimbursement

ERGs

Open concept workspace

Job summary

Riverside Natural Foods is hiring an Associate Social & Community Manager (MadeGood) in Chicago, IL to lead day-to-day community engagement and social content execution.

You will help grow MadeGood’s social presence, nurture the community, and support broader brand communications including influencer programs and partnerships. The role blends community management with content work, offering visibility across the brand.

Qualifications

• 2–4 years of experience in social media, community management or brand communications.
• Experience using social publishing, community management, listening, or analytics tools such as Sprout Social, Meta Business Suite, or similar platforms.
• Comfort working in PowerPoint, Excel, and Canva; familiarity with basic photo or video editing tools is an asset.

Responsibilities

• Identify opportunities to amplify user-generated content, customer stories, product love, and community‑led moments.
• Monitor social conversations, brand sentiment, share of voice, cultural trends, competitor activity, and platform behavior to help keep MadeGood relevant and responsive.
• Capture and share recurring community questions, feedback, insights, and content opportunities with the broader marketing team.
• Support social listening and sentiment reporting around campaigns, product launches, and key brand moments.

Skills

Social media management

Brand communications

Written communication

Organization

Tools

Sprout Social

Meta Business Suite

Excel

PowerPoint

Canva

Job description

Riverside Natural Foods is hiring an Associate Social & Community Manager (MadeGood) in Chicago, IL to lead day-to-day community engagement and social content execution.

You will help grow MadeGood’s social presence, nurture the community, and support broader brand communications including influencer programs and partnerships. The role blends community management with content work, offering visibility across the brand.