Associate Social & Community Manager (MadeGood)

Riverside Natural Foods Ltd. (Home of MadeGood); Chicago (IL); On-site; USD 75,000 - 90,000; Full time

Job summary

Riverside Natural Foods Ltd. (Home of MadeGood) in Chicago seeks an Associate Social & Community Manager to bring MadeGood’s social presence to life through thoughtful community engagement and day-to-day social execution.

You’ll be the frontline connection between MadeGood and its community, ensuring the brand feels human, responsive, and trusted in every interaction. Approximately 70% of the role focuses on community management and social media support, with 30% supporting broader brand

Qualifications

• Experience managing online communities and social channels.
• Excellent written and verbal communication across platforms.

Responsibilities

• Own daily community engagement across MadeGood’s social platforms, including comments, direct messages, mentions, and tagged content.
• Serve as the frontline voice of MadeGood, engaging with consumers in a friendly, thoughtful, timely, and on-brand way.
• Build meaningful relationships with community members by identifying opportunities to engage beyond standard responses.

Skills

Community management

Social media management

Tools

Facebook/Instagram/Twitter management

Job description

Join Riverside Natural Foods Ltd., a Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We’re on an ambitious mission to double our business by 2030, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.

So, lace up your boots and let’s tackle the climb together.

You can learn more about us at www.riversidenaturalfoods.com.

We’re hiring an Associate Social & Community Manager to help bring MadeGood’s social presence to life through thoughtful community engagement, day-to-day social execution, and responsive consumer communication.

MadeGood has a passionate and growing fanbase, and social is where many of those relationships are built, nurtured, and amplified. In this role, you’ll be the frontline connection between MadeGood and its community, helping ensure the brand feels human, responsive, relevant, and trusted in every interaction.

Approximately 70% of this role will focus on community management and social media support. The remaining 30% will support broader brand communications initiatives, including influencer programs, PR, partnerships, experiential activations, and special projects.

Reporting to the Senior Marketing Manager, Brand Communications, and working closely with the Social & Influencer Marketing Manager, you’ll own day-to-day community engagement and support social content execution while gaining exposure to the broader brand communications function.

Please note this role as a new vacancy.

Salary Range: $75,000 USD - $90,000 USD

At Riverside, we are committed to transparency and fairness in our compensation and job posting practices. The range above reflects the target compensation for the position at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity.

Community Management & Engagement

• Own daily community engagement across MadeGood’s social platforms, including comments, direct messages, mentions, and tagged content.
• Serve as the frontline voice of MadeGood, engaging with consumers in a friendly, thoughtful, timely, and on-brand way.
• Build meaningful relationships with community members by identifying opportunities to engage beyond standard responses.
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