SoCal Health Plans: Account Management Associate II

Kaiser Permanente; Pasadena (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

Kaiser Permanente is seeking an individual in Southern California to support account strategy through data collection and team communications with customers, consultants, brokers, and channel partners. You will assist with plan execution, systems and administration, negotiations, presentations, and pricing models to support sales and retention.

You will collaborate across teams, address routine inquiries, and help manage RFR responses and renewal engagement programs with moderate supervision,

Qualifications

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Responsibilities

• Works with team to gather and share basic information; communicates status and escalates complex issues.
• Follows daily instructions to complete routine tasks with supervision and ensures deadlines are met.
• Support customer relationships with customers, consultants, brokers, and channels; assist with renewals and engagement programs.

Education

High School Diploma or GED

Accident and Health Insurance License (California)

Bachelor's degree in Marketing, Finance, Business Administration

Health Insurance License

Job description

Kaiser Permanente is seeking an individual in Southern California to support account strategy through data collection and team communications with customers, consultants, brokers, and channel partners. You will assist with plan execution, systems and administration, negotiations, presentations, and pricing models to support sales and retention.

You will collaborate across teams, address routine inquiries, and help manage RFR responses and renewal engagement programs with moderate supervision,