Sales Operations & Account Support - Health Plans

Blue Shield of CA; Lodi (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Blue Shield of California is seeking an Administrative Assistant - Sales, Associate to join the Premier Accounts team. You will verify benefits, help advance issue resolution, and provide account teams with key updates for customer reporting, reporting to the Manager Account Services.

This role connects Strategic Account Managers with internal operations staff and supports day-to-day requests. Our leadership model emphasizes growing leaders at all levels, nurturing critical thinking,

Qualifications

• Requires a bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree.
• Requires experience working in a health plan or health insurance industry.
• Requires basic experience with Microsoft Office suite of products; Salesforce experience preferred.

Responsibilities

• Verify benefits and help advance issue resolution.
• Provide account teams with key updates for customer reporting.
• Support account teams with assigned day-to-day issues and requests.
• Report to the Manager Account Services and connect Strategic Account Managers with internal operations staff.

Skills

Microsoft Office

Sales intake tracking

Education

Bachelor's degree or High School Diploma/GED with 4 years of additional relevant experience in lieu of a degree

Tools

Salesforce

Job description

Blue Shield of California is seeking an Administrative Assistant - Sales, Associate to join the Premier Accounts team. You will verify benefits, help advance issue resolution, and provide account teams with key updates for customer reporting, reporting to the Manager Account Services.

This role connects Strategic Account Managers with internal operations staff and supports day-to-day requests. Our leadership model emphasizes growing leaders at all levels, nurturing critical thinking,