SOC Operator (Security Operations Center)

DSI Security; Houston (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Vision Insurance

Medical Insurance

Job summary

DSI Security Services is hiring SOC Operators for the Houston area. You will monitor security systems, cameras, and alarm activity to protect client sites, with a focus on rapid, professional response and clear incident reporting.

The role requires attention to detail, good judgment, and the ability to act quickly in a dynamic SOC environment. Pay is $16.00 per hour, with opportunities for training and advancement.

Qualifications

• Minimum 18 years of age.
• High school diploma or equivalent required.
• Prior security, dispatch, monitoring, or control room experience preferred.
• Experience with Lenel or similar access control systems preferred.
• Basic to intermediate computer skills.
• Ability to multitask and remain focused for extended periods.
• Effective written and verbal communication skills.
• Reliable transportation and means of communication.

Responsibilities

• Monitor live and recorded surveillance camera systems.
• Dispatch appropriate personnel or emergency services as needed.
• Operate Lenel access control and security management software.
• Investigate and respond to alarm activity and system alerts.
• Document incidents accurately and thoroughly in reporting systems.
• Communicate professionally with clients, site personnel, and management.
• Follow DSI policies, client requirements, and site-specific instructions.
• Maintain situational awareness in a fast-paced operations center.

Skills

Multitasking

Communication skills

Reliability

Attention to detail

Education

High school diploma or equivalent

Tools

Lenel access control

Computer literacy

Job description

Adhering to our Do What You Say You Will Do motto, you gain more than just a paycheck when you are employed with DSI. From our biggest clients to our newest security officer, the values of DSI and DWYSYWD are always present. Working for DSI is more than just a job - it's a way of life.

WE OFFER:

Flexible Hours

Paid Time Off

Paid Training

Health Benefits Including Medical, Dental, and Vision

401k Plan - With DSI Match

Complimentary Uniforms

Superior Service Awards and Recognition

Officer of the Month and Year Awards

Want to learn more? Watch testimonials from our dedicated team.

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Why Work for DSI | Jamie Ridenhour

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Why Work for DSI | Craig Daughtry

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Why Work for DSI | John Johnson

Starting a career with DSI can lead to a lifetime of possibilities. View our current openings below.

Position:SOC Operator (Security Operations Center)

Location: Houston, TX

Job Id:1500

# of Openings:2

SOC Operator (Security Operations Center)

Company Overview

DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle ofDWYSYWD - \"Do What You Say You Will Do\",DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.

We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients' expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.

Job Summary

DSI is growing- again!

We are currently hiring SOC Operators in NorthHouston, TX. Come join a diverse and inclusive team that believes in providing excellent customer service and recognizes that its greatest asset is its employees.

As a SOC (Security Operations Center) Operator, you will monitor security systems, surveillance cameras, and alarm activity to help maintain a safe and secure environment for our clients. This position requires strong attention to detail, sound judgment, and the ability to respond quickly and professionally to security events.

Pay Rate: $16.00/HR

• Monitor live and recorded surveillance camera systems


• Investigate and respond to alarm activity and system alerts


• Utilize Lenel access control and security management software


• Dispatch appropriate personnel or emergency services as needed


• Document incidents accurately and thoroughly in reporting systems


• Communicate professionally with clients, site personnel, and management


• Follow DSI policies, client requirements, and post-specific instructions


• Maintain situational awareness in a fast-paced operations center environment


• Participate in required training and comply with DSI safety procedures and manuals

Qualifications & Requirements

• Minimum 18 years of age


• High school diploma or equivalent


• Prior security, dispatch, monitoring, or control room experience preferred


• Experience with Lenel or similar access control systems preferred


• Basic to intermediate computer skills


• Ability to multitask and remain focused for extended periods


• Effective written and verbal communication skills


• Reliable transportation and means of communication


• Must meet all preemployment requirements

Additional Information / Benefits

• Vision Insurance


• Medical Insurance

Required Screenings

• Criminal Background Check


• Motor Vehicle (if applicable)


• Drug Screen

The following shifts are available:

• First Shift


• Second Shift


• Third Shift

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DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.

DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.