SOC Operator & Dispatch Specialist (All Shifts)

Securitas Global Clients America; Fremont (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Retirement plan

Medical and dental coverage

Life insurance

Disability insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time off

Job summary

The GSOC Operator/Flex Officer role at Securitas Global Clients America focuses on centrally managed law enforcement radio monitoring, event logging, and emergency dispatch to maintain safe client environments. You'll monitor intrusion alarms, log incidents, and contribute to analysis while supporting remote alarm panel programming.

Applicants with experience in call center, dispatch, or camera monitoring may find this role a great entry into the security industry; Securitas emphasizes

Qualifications

• Experience in Call Center Representative, Dispatch or Camera Monitoring is favorable.
• Strong observation and reporting skills.
• Ability to interpret alarm and security system events.

Responsibilities

• Provide centrally managed radio monitoring and event logging.
• Monitor intrusion alarms and coordinate emergency dispatch.
• Prepare incident reporting and analysis; assist with remote alarm panel programming.

Skills

Call center experience

Dispatch

Camera monitoring

Job description

The GSOC Operator/Flex Officer role at Securitas Global Clients America focuses on centrally managed law enforcement radio monitoring, event logging, and emergency dispatch to maintain safe client environments. You'll monitor intrusion alarms, log incidents, and contribute to analysis while supporting remote alarm panel programming.

Applicants with experience in call center, dispatch, or camera monitoring may find this role a great entry into the security industry; Securitas emphasizes