SOC Operations Manager | Travel Security SME

Accenture; San Antonio (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Accenture in San Antonio, TX is seeking a Security Operations Center Manager to serve as deputy to the SOC Senior Manager, overseeing Threat Monitoring, Building Monitoring and Alarms, and ASOC Calls. This onsite role is based in San Antonio and reports to the SOC Senior Manager.

This position requires leading response to high-impact incidents, coordinating with Regional Protective Services and HR, and training SOC personnel. Serves as Travel Security SME for travelers in high-risk destinations.

Qualifications

• Minimum of 5 years in military, law enforcement, intelligence, or corporate security environments supporting security incident monitoring, communications, and response.
• Experience with security incident monitoring, communications, and response.
• Strong writing skills for senior stakeholders and concise, clear reporting.
• Familiarity with emergency response protocols and processes.
• Bilingual abilities beyond English are a plus.

Responsibilities

• Lead response efforts for complex, high-impact incidents affecting Accenture employees, travelers, facilities, and global operations.
• Manage threat monitoring including weather, geopolitics, crime, terrorism, civil unrest, and travel disruptions.
• Ensure threat monitoring aligns with escalation models and SOPs.
• Liaise with SOC stakeholders to meet organizational needs.
• Establish high-quality writing standards across ASOC products.
• Maintain situational awareness of travel risk regions and deliver timely alerts.

Skills

Threat monitoring

Incident management

Crisis communications

Security operations

Writing to executives

Bilingual (English, Spanish)

Tools

Factal

SamDesk

Everbridge

ISOS

CCure

Genetec

SureView

Microsoft Office

Job description

Accenture in San Antonio, TX is seeking a Security Operations Center Manager to serve as deputy to the SOC Senior Manager, overseeing Threat Monitoring, Building Monitoring and Alarms, and ASOC Calls. This onsite role is based in San Antonio and reports to the SOC Senior Manager.

This position requires leading response to high-impact incidents, coordinating with Regional Protective Services and HR, and training SOC personnel. Serves as Travel Security SME for travelers in high-risk destinations.