SOC Lead Operator - Incident Response & Leadership

Madison Square Garden Entertainment Corp.; New York (NY); On-site; USD 46,838 - 53,726; Full time

Job summary

Madison Square Garden Entertainment Corp. is looking for a Security Operations Center (SOC) Lead Operator to oversee a team during shifts and manage incident responses. The role requires hands-on leadership to ensure effective incident handling and communication with security leadership.

Key responsibilities include monitoring security technologies, leading incident management efforts, and mentoring SOC Operators. Candidates should have 3–5 years of SOC experience and strong leadership skills.

Qualifications

• 3–5 years of experience in a Security Operations Center or similar environment.
• Experience in a supervisory or lead capacity in physical security.
• Advanced understanding of CCTV and security software platforms.

Responsibilities

• Provide oversight and real-time guidance to SOC Operators.
• Lead the SOC team in responding to security incidents.
• Ensure comprehensive documentation of incidents and communications.

Skills

CCTV monitoring

Leadership

Critical thinking

Incident management

Communication

Discretion

Tools

Microsoft Office Suite

Social media monitoring tools

Job description

Madison Square Garden Entertainment Corp. is looking for a Security Operations Center (SOC) Lead Operator to oversee a team during shifts and manage incident responses. The role requires hands-on leadership to ensure effective incident handling and communication with security leadership.

Key responsibilities include monitoring security technologies, leading incident management efforts, and mentoring SOC Operators. Candidates should have 3–5 years of SOC experience and strong leadership skills.