SOC Asset Protection Coordinator

VIVA USA Inc; Mason (OH); On-site; USD 52,000 - 72,000; Full time

Job summary

VIVA USA Inc. is seeking an Asset Protection Coordinator for the Security Operations Center (SOC) in Mason, OH.

This 100% onsite contract role monitors access control, video surveillance, alarms, and threat-intelligence systems on a 24/7 basis and initiates protective action when life safety is at risk. Responsibilities include monitoring facilities, validating alarms, handling incidents, coordinating emergency notifications, and providing incident reports.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Monitors access control, video surveillance, alarm, and threat-intelligence platforms across assigned facilities.
• Monitors severe weather, natural hazards, and civil disruption feeds for proximity to company facilities and personnel.
• Validates alarms and events, distinguishes actionable incidents from system faults and false activations, and evaluates unusual behavior through live and recorded video review.
• Identifies potential theft, fraud, and security concerns and refers cases for investigation.
• Responds to critical incidents, medical emergencies, and severe weather events affecting company facilities and personnel.
• Initiates emergency response protocols and coordinates notifications during life-safety incidents in accordance with department procedures.
• Provides factual situational information to responding agencies and on-scene personnel.
• Escalates incidents in accordance with established guidelines and required timeframes.
• Prepares accurate and timely incident reports and situational summaries for leadership.
• Preserves and exports video evidence in accordance with retention requirements.
• Completes a documented handover at the end of each shift and maintains post coverage until relieved.
• Reports camera, access control, and system failures, documents periods of degraded coverage, and maintains radio, telephone, and console discipline.

Skills

Communication

Incident management

MS Office

Access control

Video management

Shift work

Education

High school diploma

Tools

Access control systems

Video management platforms

Mass notification

Incident management platforms

Job description

VIVA USA Inc. is seeking an Asset Protection Coordinator for the Security Operations Center (SOC) in Mason, OH.

This 100% onsite contract role monitors access control, video surveillance, alarms, and threat-intelligence systems on a 24/7 basis and initiates protective action when life safety is at risk. Responsibilities include monitoring facilities, validating alarms, handling incidents, coordinating emergency notifications, and providing incident reports.