SOC Analyst I — Real-Time Security Operations (Night Shift)

Healthcare Outcomes Performance Co. (HOPCo); Phoenix (AZ); On-site; USD 60,000 - 75,000; Full time

Job summary

Healthcare Outcomes Performance Co. (HOPCo) is seeking a SOC/IT operations professional to monitor and respond to real-time security events, triage incidents per SOPs, and perform basic threat analysis.

The role supports after-hours operations and collaborates with IT and security teams to ensure proper resolution and documentation. Applicants should have an Associates degree in cybersecurity or IT, 1–2 years SOC experience, and Security+ or equivalent certification.

Qualifications

• Associates degree in cybersecurity or IT, or equivalent experience.
• 1–2 years in a SOC or IT operations role, healthcare preferred.
• Security+ or equivalent cybersecurity certification required.
• Familiarity with ITIL framework and NIST security practices.
• Experience with SIEM tools and SOC alert response.
• Knowledge of Splunk, Sentinel and CrowdStrike tools.
• Strong technical troubleshooting across network, server and endpoint.

Responsibilities

• Monitor and respond to SOC alerts and security events in real time.
• Triage and elevate incidents per playbooks and SOPs.
• Perform basic analysis of security threats and vulnerabilities.
• Provide after-hours IT support for a low-volume queue.
• Collaborate with Information Security and IT Operations teams.
• Document alerts, actions and resolutions in ticketing systems.
• Proactively monitor critical infrastructure and app environments.
• Maintain uptime and performance metrics.
• Exercise independent judgment in analyzing and responding to incidents.

Skills

Troubleshooting

Education

Associates degree in Cybersecurity, Information Technology, or related field

Tools

Splunk

Sentinel

CrowdStrike

Job description

Healthcare Outcomes Performance Co. (HOPCo) is seeking a SOC/IT operations professional to monitor and respond to real-time security events, triage incidents per SOPs, and perform basic threat analysis.

The role supports after-hours operations and collaborates with IT and security teams to ensure proper resolution and documentation. Applicants should have an Associates degree in cybersecurity or IT, 1–2 years SOC experience, and Security+ or equivalent certification.