SOC Analyst – Day Shift (Mission-Critical IT Security)

Edgewater Federal Solutions, Inc.; Albuquerque (NM); On-site; USD 60,000 - 90,000; Full time

Job summary

Edgewater Federal Solutions, Inc. seeks skilled IT professionals to support a major National Laboratory with secure, reliable computing across thousands of systems. Responsibilities include vulnerability remediation, incident handling, and 24/7 SOC monitoring.

Candidates should hold US citizenship, an active DOE clearance, and a high school diploma with 2+ years of related experience. 24/7 shift coverage and strong PC/office skills are required.

Qualifications

• Must be a US citizen with an active Department of Energy (DOE) security clearance.
• High School Diploma and at least 2 years of relevant experience.
• Ability to obtain & maintain a DOE clearance; US citizenship is required.
• Working knowledge of PC operations including hardware, network settings, OS, and MS Office.
• Ability to perform 24/7 shift work and type at least 35 WPM.

Responsibilities

• Monitor hardware, network, server resources and system components; follow Event Management processes.
• Observe and control performance of servers and network facilities; manage user access.
• Respond to incidents, update tickets, and support service improvements and problems.
• Remediate vulnerabilities; provide advanced deskside support for Windows, Mac, and Linux.
• Conduct testing, analysis, and vulnerability remediation; document findings and actions.
• Create knowledge articles using KCS methodology and share with End User and Service Desk teams.
• Support data center stewardship and after-hours Corporate Computing Help Desk activities.
• Test application compatibility, support cyber initiatives, and analyze system logs and backups.
• Participate in deployment testing and lead/assist service and process improvement projects.
• Design, test, and operate integrated infrastructure solutions and train teams in best practices.

Skills

US Citizenship

DOE Clearance (Active)

ServiceDesk support

KCS Methodology

Typing 35 WPM

Education

High School Diploma

2+ years related experience

Tools

ServiceNow

Job description

Edgewater Federal Solutions, Inc. seeks skilled IT professionals to support a major National Laboratory with secure, reliable computing across thousands of systems. Responsibilities include vulnerability remediation, incident handling, and 24/7 SOC monitoring.

Candidates should hold US citizenship, an active DOE clearance, and a high school diploma with 2+ years of related experience. 24/7 shift coverage and strong PC/office skills are required.