Snr. Commissions Analyst (Remote)

KnowBe4; United States; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Bonuses

Referral bonuses

Adoption assistance

Tuition reimbursement

Certification reimbursement

Certification bonuses

Job summary

KnowBe4 is seeking a Senior Commission Analyst in the United States to ensure timely and accurate calculation of commissions and to support monthly reporting across the organization.

You will collaborate with the Commissions Manager to maintain and update commission plans, build and test new plans in the system, and respond to inquiries with precision. Strong Excel, SQL, and data interpretation skills are essential for success.

Qualifications

• Bachelor's degree in business, math, CS, statistics, or accounting.
• At least 2 years of commission/payroll experience.
• Proficiency with Excel and pivot tables; strong numeracy.
• Experience with Gmail, Google Docs, and MS Office.
• Familiarity with SQL; experience with Xactly Incent is preferred.

Responsibilities

• Calculate monthly accrued commissions and commissions paid within month end close deadlines.
• Update the organization’s commission system with employee changes and commission plan changes on an ongoing basis.
• Develop and test new commission plans in the organization’s commission system.
• Work with our commission system’s personnel to troubleshoot issues.
• Ensure accurate responses to inquiries or concerns related to commission and incentives are provided to employees.
• Review commission payment reports for accuracy and completeness.
• Ensure accurate and timely commission payouts.
• Prepare commission expense reports, presentations and recommendations for sales and/or finance management as needed.
• Actively respond to new system changes needed.

Skills

Advanced Excel

SQL basics

Communication

Time management

Teamwork

Numeracy

Discretion

Customer service

Payroll knowledge

Education

Bachelor's Degree

Tools

Xactly Incent

SQL

Gmail

Google Docs

MS Office

Pivot tables

Job description

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Remote positions open in the US office only.

The Snr. Commission Analyst is responsible for ensuring the timely and accurate calculation of commission. This individual will work alongside the Commissions Manager to ensure that employee commission plans are properly created, maintained and updated accordingly in the commission system and will be charged with the creation, review, analysis and validation of monthly reports for all commissions accrued and paid.

Responsibilities

• Calculate monthly accrued commissions and commissions paid within month end close deadlines
• Update the organization’s commission system with employee changes and commission plan changes on an ongoing basis
• Develop and test new commission plans in the organization’s commission system
• Work with our commission system’s personnel to troubleshoot issues
• Ensure accurate responses to inquiries or concerns related to commission and incentives are provided to employees
• Review commission payment reports for accuracy and completeness
• Ensure accurate and timely commission payouts
• Prepare commission expense reports, presentations and recommendations for sales and/or finance management as needed
• Actively respond to new system changes needed

Minimum Qualifications

• Bachelor’s Degree in Business, Math, Computer Science, Statistics, Accounting or related field preferred
• A minimum of 2 years commission/payroll experience (or combination payroll and HR)
• SQL training and some familiarity with general Database functions a plus
• Experience with Xactly Incent Commission System preferred
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel, including pivot tables)
• Strong verbal and written communications
• Excellent time management and organization skills
• Superior Excel skills
• Ability to work in a team on projects and independently
• Strong math and numeracy skills
• Customer service and etiquette skills
• Discretion involving personal and legal matters

The base pay for this position ranges from $80,000 - $90,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

Application deadline: 9/9/2026. This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.