Snowsports School Assistant Director

Highway West Vacations, LLC; Madison (NH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive seasonal compensation

Free skiing privileges at King Pine

Discounts on food, retail, and resort

Certification support and professional

Job summary

King Pine is seeking a Snowsports School Assistant Director for the King Pine Snowsports School in Madison, NH. This full-time seasonal role will partner with the Director of Skier Services to lead staff, coordinate lessons, and ensure a safe, enjoyable guest experience throughout the seven-month season.

You will oversee scheduling, training, and supervision of instructors, with a focus on program quality, safety, and staff development.

Qualifications

• Minimum of 2 years in a supervisory or leadership role preferred.
• PSIA-AASI Level 1 certification or higher preferred.
• Strong leadership, communication, and organizational skills.
• Proficiency with scheduling and office software is an asset.

Responsibilities

• Assist the Director in leading and motivating the Snowsports School staff, promoting teamwork, safety, and professional growth.
• Support recruitment, onboarding, and training for instructors and supervisors.
• Provide on-snow guidance, coaching, and feedback to instructors to ensure quality and consistency in lesson delivery.
• Help create and implement training programs that support staff certification and development.
• Serve as a mentor and approachable leader for instructors, fostering open communication.
• Assist with managing the daily operations of the Snowsports School, ensuring smooth scheduling and lesson coordination.
• Oversee program areas as assigned, such as children’s programs, group lessons, privates, or seasonal offerings.
• Coordinate with other departments, including Guest Services, Lift Operations, and Grooming, to support lesson flow and operational efficiency.
• Step in to lead operations in the Director’s absence.
• Promote and enforce safety standards for staff and guests in all Snowsports activities.
• Ensure instructors are trained in proper safety protocols and procedures.
• Monitor lessons and on-hill activities to support a safe learning environment.
• Respond to incidents and emergencies in a calm, professional manner.
• Act as a visible, approachable point of contact for guests and parents.
• Provide professional communication with families regarding lesson details and student progress.
• Handle guest service issues with care, professionalism, and solutions-focused thinking.
• Contribute to program enhancements based on guest feedback and participation trends.
• Assist with staff scheduling, payroll, and administrative tasks.
• Maintain accurate records of staffing, training, and lesson activities.
• Support communication between instructors, supervisors, and leadership.
• Contribute to reporting and end-of-season evaluations.

Skills

Leadership

Staff supervision

Guest service

Communication

On-snow coaching

Tools

Scheduling software

Job description

Snowsports School Assistant Director

King Pine Seasonal NH Management King Pine, Madison, NH, US

2 days ago Requisition ID: 1619

Job Title: Snowsports School Assistant Director

Company: King Pine

Employment Type: Non-Exempt

Supervisor: Director of Skier Services, General Manager

• Competitive seasonal compensation
• Free skiing/riding privileges at King Pine
• Discounts on food, retail, and resort programs
• Opportunities for professional development, including certification support

The Snowsports School Assistant Director plays a vital role in supporting the operations, staff management, guest experience, and safety of the King Pine Snowsports School. Working closely with the Snowsports School Director, this role helps lead the daily functions of the school, including scheduling, training, supervision of instructors, and guest service. The Assistant Director ensures lessons and programs are well-coordinated, safe, and enjoyable while fostering a positive culture among staff.

This position requires strong leadership, communication, and organizational skills and serves as the acting leader of the Snowsports School in the Director's absence. The position is a full time, seasonal, 7-month role.

Responsibilities Include:

Leadership & Team Support

• Assist the Director in leading and motivating the Snowsports School staff, promoting teamwork, safety, and professional growth.
• Support recruitment, onboarding, and training for instructors and supervisors.
• Provide on-snow guidance, coaching, and feedback to instructors to ensure quality and consistency in lesson delivery.
• Help create and implement training programs that support staff certification and development.
• Serve as a mentor and approachable leader for instructors, fostering open communication.

Operational Oversight

• Assist with managing the daily operations of the Snowsports School, ensuring smooth scheduling and lesson coordination.
• Oversee program areas as assigned, such as children's programs, group lessons, privates, or seasonal offerings.
• Coordinate with other departments, including Guest Services, Lift Operations, and Grooming, to support lesson flow and operational efficiency.
• Step in to lead operations in the Director’s absence.

Safety & Risk Management

• Promote and enforce safety standards for staff and guests in all Snowsports activities.
• Ensure instructors are trained in proper safety protocols and procedures.
• Monitor lessons and on-hill activities to support a safe learning environment.
• Respond to incidents and emergencies in a calm, professional manner.

Guest Service & Experience

• Act as a visible, approachable point of contact for guests and parents.
• Provide professional communication with families regarding lesson details and student progress.
• Handle guest service issues with care, professionalism, and solutions-focused thinking.
• Contribute to program enhancements based on guest feedback and participation trends.
• Administration & Communication
• Assist with staff scheduling, payroll, and administrative tasks.
• Maintain accurate records of staffing, training, and lesson activities.
• Support communication between instructors, supervisors, and leadership.
• Contribute to reporting and end-of-season evaluations.

Qualifications Include:

• Previous experience working within a Snowsports School or ski resort environment.
• Minimum of 2 years in a supervisory or leadership role preferred.
• PSIA-AASI Level 1 certification or higher preferred.
• Strong leadership, communication, and organizational skills.
• Ability to work collaboratively with diverse staff and guests of all ages.
• Strong knowledge of Snowsports instruction and safety practices.
• Willingness to work weekends, holidays, and peak periods.
• Proficiency with scheduling and office software is an asset.

HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.